njatherton
Member
Trek????Was at LBS today and updated the firmware of all components.
Still can't see firmware versions on the TQ app. What could be the reason?
Trek????Was at LBS today and updated the firmware of all components.
Still can't see firmware versions on the TQ app. What could be the reason?
Mine was the same for a few days, then after a few days, I fired up the app and the firmware versions were showing correctly.Was at LBS today and updated the firmware of all components.
Still can't see firmware versions on the TQ app. What could be the reason?
The same with my bike and TQ appMine was the same for a few days, then after a few days, I fired up the app and the firmware versions were showing correctly.
Have you also updated the app to the latest version?Was at LBS today and updated the firmware of all components.
Still can't see firmware versions on the TQ app. What could be the reason?
For those that have the ability to update their firmware or has a bike going into service anytime in the near future. The service tool is currently reverting the firmware to an older version. I am not sure if this is intended or a bug so I have reached out to TQ for clarification. The firmware affected is for the battery and range extender. Everything else matches TQ’s website.Was at LBS today and updated the firmware of all components.
Still can't see firmware versions on the TQ app. What could be the reason?
Please update if you learn the reasonFor those that have the ability to update their firmware or has a bike going into service anytime in the near future. The service tool is currently reverting the firmware to an older version. I am not sure if this is intended or a bug so I have reached out to TQ for clarification. The firmware affected is for the battery and range extender. Everything else matches TQ’s website.
Side note: TQ app loses the ability to see the firmware version as well but I believe that this functionally was part of the latest update.
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What does the LBS charge for the update?Was at LBS today and updated the firmware of all components.
Still can't see firmware versions on the TQ app. What could be the reason?
Depends on the LBS. That is the reason why I bought the DST. Paid for itself in two updates.What does the LBS charge for the update?
Thanks
In my case nothing.What does the LBS charge for the update?
Thanks
Had a similar issue over the weekend. I removed the cassette, greased the spline and re- torqued the lock nut to tight AF specs. Silent nowWhat could cause a light grinding/crackling sound when riding up hills? Last year it made a similar noise from the crank/motor area which I fixed by adjusting the Motor Width Compensation bolts. Yesterday I retorqued the motor mount bolts hoping that would fix it. One was slightly loose but tightening it didn't solve the problem. Could the Motor Width Compensation Bolts have twisted out of spec even though the motor mounting bolts were tight? What else could cause a grinding sound when riding uphill? Thanks!
I have my Eco mode set up so that the bike feels like a light fast bike in eco mode but not as fast and light as an "e-bike". This is in spite of my bike having big heavy sticky tires. I'm real happy with my Eco set up. Level to is enough to help me over steep or otherwise challenging terrain. Level 3 is to get me home fast.3 months into ownership of my 9.8 XT. Noticed a creak with every pedal today , almost cicada like chirp. Right side crank was pretty loose. So far, that have been the only thing I have dealt with. Ridden right at 300 miles at this point. Very pleased so far. One thing I have noticed is that riding in Eco mode with the power turned down is almost harder, slower than riding my normal bike. The combo of weight and drag affect the feel of the bike. My normal bike responds much quicker to pedal input and accelerates quicker. My settings and riding preference for each is changing. I also find my normal bike a joy to ride again when I do ride it.
MudhuggerGetting pretty muddy here in the southern hemisphere. Can anyone point me in the direction of a rear mud guard that works well on the EXE. Thanks in advance.
Where are your eco settings, set?I have my Eco mode set up so that the bike feels like a light fast bike in eco mode but not as fast and light as an "e-bike". This is in spite of my bike having big heavy sticky tires. I'm real happy with my Eco set up. Level to is enough to help me over steep or otherwise challenging terrain. Level 3 is to get me home fast.
Regardless of which type or size of mud guard you use, protect the attachment points. Some mud guards require zip-ties placed through the guard and around the rear triangle. Zip-ties will quickly wear through the paint or the carbon/alloy frame.Getting pretty muddy here in the southern hemisphere. Can anyone point me in the direction of a rear mud guard that works well on the EXE. Thanks in advance.
Where are your eco settings, set?
Oops. The chain needed a new waxing. I took the motor out to check the width compensation screws and they were well within tolerance. That made the chain the most likely suspect so I waxed it again. I won't into the long story of why I stupidly originally thought it wasn't the chain.What could cause a light grinding/crackling sound when riding up hills? Last year it made a similar noise from the crank/motor area which I fixed by adjusting the Motor Width Compensation bolts. Yesterday I retorqued the motor mount bolts hoping that would fix it. One was slightly loose but tightening it didn't solve the problem. Could the Motor Width Compensation Bolts have twisted out of spec even though the motor mounting bolts were tight? What else could cause a grinding sound when riding uphill? Thanks!
Finally got my bike back after having the parts swapped to XT, I now feel like I've got what I ordered, a full 9.8 XT build.Yes, it has the carbon wheels and bars. The only xt on it is the rear mech and shifter
Dude, THANK YOU! I was losing my mind and have basically rebuilt this bike up multiple times trying to get rid of this f@#in creak, found this note and boom, back to silence! Never would have thought to check shock threads if not for this messageJust a quick one for anyone experiencing the dreaded creak when pedalling/bouncing up and down etc.
If you've already checked/done the following
-check motor width compensation bolts
-checked motor mount bolts torque
-checked chain ring lock ring torque
-checked all the suspension pivot bolts for torque and grease
-checked/replaced headset bearing
-checked everything that could move on the bike and torn your hair out.
And you still haven't found the cause of the creak, then try unscrewing the air can from the shock, clean and grease the air can threads then screw it back on.
I've been chasing a creak for months now, i tried everything, eventually I took the air can off, greased the threads and refitted it, and now the bike is silent again.
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