I think it's also a disadvantage that it isn't sold where I live, that the company seems to be small and without a proven track record with warranty, no LSB support and probably less/no leverage over TQ when it comes to motor warranty.The only disadvantage is non-removable battery
No, but I had the same idea/plan.Did anyone successfully install range extender with fidlock holder? Is it doable?
Here is the link to a user guide.
In chapter 3.1.1. there is a description of how to connect the RE to the bike with the Fidlock system.
Unfortunately I could not find the so-called "Fidlock Force Connector" anywhere.
Hold the other crank arm so it doesn't move.I've done a goodie tonight. Installed the lock ring without the chain ring and torqued it to 50nm. I then thought I'd better pop the ring on but I can't get the lock ring off as it spins with the motor. Any ideas on wjay tool is required or how to sort/hack this out team?
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Just about the only thing I can think of is to hacksaw a ringI've done a goodie tonight. Installed the lock ring without the chain ring and torqued it to 50nm. I then thought I'd better pop the ring on but I can't get the lock ring off as it spins with the motor. Any ideas on how to sort this out team?
View attachment 116932
It would just rotateHold the other crank arm so it doesn't move.
Thanks, ur right, I forgot they loosened forward. I don't think you can even hack it off as you couldn't cut into the threaded area. He's gonna have to have that sent in to get serviced. Motor may have to get taken apart to do it.....unfortunately probably not a warranty thing since its user error.Just about the only thing I can think of is to hacksaw a ring
It would just rotate
Maybe he could try getting something to clamp onto the face(s) where the chain ring would normally sit and using that to stop it rotating?! Bit of a long shot though....Thanks, ur right, I forgot they loosened forward. I don't think you can even hack it off as you couldn't cut into the threaded area. He's gonna have to have that sent in to get serviced. Motor may have to get taken apart to do it.....unfortunately probably not a warranty thing since its user error.
I've done a goodie tonight. Installed the lock ring without the chain ring and torqued it to 50nm. I then thought I'd better pop the ring on but I can't get the lock ring off as it spins with the motor. Any ideas on wjay tool is required or how to sort/hack this out team?
View attachment 116932
Which lbs is that?LBS have received my range extender, so some making it out into the UK at last!
It still spins unfortunatelyHold the other crank arm so it doesn't move.
Don't feel too bad re this... I did the same thing when tired at the end of a long day ... I had only hand nipped it up and hadn't yet torqued it - but it was still tricky to undo.It still spins unfortunately
We discussed this a few posts earlier. You may need to take it in, motor might need to be taken apart or sent in unless there is some way that they can lock the motor that only tech's know about.. You can't cut it out as you have no access to the threaded area. Good luck. I'd bring it to Trek/TQ, seems like they are the only option.It still spins unfortunately
MY LBS has spoken to Trek NZ and they have no clue on how to deal with it. They said you'll likely need a new motor! I've got insurance if required but that seems excessive! There is hopefully a tool I can find somewhere, an option may be to cut down chain ring to use as a tool, either way a right muddle. ️We discussed this a few posts earlier. You may need to take it in, motor might need to be taken apart or sent in unless there is some way that they can lock the motor that only tech's know about.. You can't cut it out as you have no access to the threaded area. Good luck. I'd bring it to Trek/TQ, seems like they are the only option.
Try emailing or reaching out to TQ.I've spoken to Trek NZ and they have no clue on how to deal with it. They said you'll likely need a new motor! I've got insurance if required but that seems excessive! There is hopefully a tool I can find somewhere, an option may be to cut down chain ring to use as a tool, either way a right muddle. ️
Not much space. About 6.4mm. Found a good tool but it was 7.2mm unfortunately!Don't feel too bad re this... I did the same thing when tired at the end of a long day ... I had only hand nipped it up and hadn't yet torqued it - but it was still tricky to undo.
Iirc I just managed to get a thin cone wrench in behind and angle the jaws to a position against the chainring mount faces such that it provided just enough resistance to allow me to start the undo of the lockring. But that would definitely not work for 50Nm (and even a strap wrench using a thin wire cable may really struggle to get enough purchase imho).
I am thinking a thin "tool" similar to a cone wrench of the jaw size needed might need to be created / bought. Can you see how much clearance you have for a tool to slide in?
You could potentially dremel the edge of the lockring to expose more area to clamp the inner portion. You'd need a new lockring but it'd be cheaper than buying a new motor if Trek won't warranty it.Not much space. About 6.4mm. Found a good tool but it was 7.2mm unfortunately!
Thx!
I'll write a mail to Fidlock support and keep you posted.
Final update:Quick update:
The "FIDLOCK Force Connector" is only available for dealers.
I asked for the partnumber.
Keep you posted.
Yeah that's the plan I've decided, I'll create a home made strap wrench and give that a crack. Hopefully it will come off and I'll avoid a hand injury. I'll be sure it share the outcome for the benefit of the next person who does this.If it were me I'd try to get hold of an impact gun, the sort of thing tyre fitters use. We have a battery version at work & it's amazing what it will loosen. If you just gave it a quick blip (or several) I should imagine that the vibration would help loosen the ring before the spindle starts to spin up.
Sunset MTB in CardiffWhich lbs is that?
Hope nothing else rattled loose. Congrats on the fix, glad it worked out for you. If something else goes wrong.....Just don't tell Trek about the impact driver and warranty will be perfect.Newsflash! The impact driver works perfectly to remove the locking when you do it up to 50NM with no chairing on community. Thx to all who shared their thoughts to solve this. Without you mob I'd still be cursing my misadventure so thanks a bunch! View attachment 117055
Nice!! Glad you got it out.Newsflash! The impact driver works perfectly to remove the locking when you do it up to 50NM with no chairing Exe community. Thx to all who shared their thoughts to solve this. Without you mob I'd still be cursing my misadventure so thanks a bunch! View attachment 117055
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