Reign E+ 2022

[Bordtea]

Also having the reported half charging issues. Ruined my ride yesterday when I came out to it in the morning and it had only charged to 49%…..

 

[Chuggz]

Also having the reported half charging issues. Ruined my ride yesterday when I came out to it in the morning and it had only charged to 49%…..

Yep same here but got to 88% had to unplug and restart.
Following day charged fine?
I have latest firmware installed
Update related for sure

 

[Garybee]

Also having the reported half charging issues. Ruined my ride yesterday when I came out to it in the morning and it had only charged to 49%…..

Same charging issue for me (charged to 30% one time and 80% another). Probally a coincidence but it started after I ran the battery down to 2%

 

[Goughy75]

Same charging issue for me (charged to 30% one time and 80% another). Probally a coincidence but it started after I ran the battery down to 2%

I had this issue and my bike shop diagnosed it as a faulty charger.
Giant replaced it under warranty and it has solved the problem

 

[Micasco]

does anyone know if it is possible to download the saved runs in the Giant RideControl app?

 

[Letford]

Yep same here but got to 88% had to unplug and restart.
Following day charged fine?
I have latest firmware installed
Update related for sure

Had you noticed if it took longer to charge? I’ve recently updated via the app and my battery doesn’t seem to get to 100% even after being plugged in for hours on end..

 

[ilostmypassword]

My Trance charges to 92% and hangs. I start the charge again and it completes to 100%. Annoying but not the end of the world.

 

[pwiles1968]

I have the part charging issue currently going through potential causes with bike shop going to take a little while to fix i think will see how it goes, I have a WiFi power/energy plug I can see when it hangs as there is only a couple of watts being drawn from charger so i can switch off and on again but would like to get it fixed.

 

[Sherman]

So I managed to lose the battery cover retaining screw
I'm going to ask my LBS if they have spares. But just in case anyone know where to order one? Or better yet have another solution to the fiddly screw?

 

[Letford]

So I managed to lose the battery cover retaining screw
I'm going to ask my LBS if they have spares. But just in case anyone know where to order one? Or better yet have another solution to the fiddly screw?

See if a water bottle bolt will fit as a temporary solution?

 

[Chuggz]

Had you noticed if it took longer to charge? I’ve recently updated via the app and my battery doesn’t seem to get to 100% even after being plugged in for hours on end..

Yep takes forever

 

[Giant calum]

I am seeing long charging times and ut hangs, mine hung twice at 96% took a power cycle of the charger to complete

Done 15km yesterday mostly in mode 3 357m of accent used 39% of batter buy I am 116kg and had my daughter on her shotgun seat she's 18kg thought that was OK battery use wise

I have all my modes detuned to lowest assist on the ride app

 

[Buckaroony]

New update for me last night, installed without issue and went for a ride today. Bike feels great and riding in mode 3 felt awesome.
Not sure what the update did, will see if the charging issue is fixed when I plug it back in.

 

[big_scot_nanny]

New update for me last night, installed without issue and went for a ride today. Bike feels great and riding in mode 3 felt awesome.
Not sure what the update did, will see if the charging issue is fixed when I plug it back in.
View attachment 107501

Apologies for the basic question - but how are you doing these updates? I rarely connect my phone/app to the bike, but I assume that is how it is done?

 

[Buckaroony]

Apologies for the basic question - but how are you doing these updates? I rarely connect my phone/app to the bike, but I assume that is how it is done?

Connect using the app on my phone (iPhone). Make sure phone is charged and I use Wi-Fi as well. Stay close to the bike and minimise interference (don’t use a microwave).
When the app syncs if there is new firmware it offers to update.

 

[Chuggz]

New update for me last night, installed without issue and went for a ride today. Bike feels great and riding in mode 3 felt awesome.
Not sure what the update did, will see if the charging issue is fixed when I plug it back in.
View attachment 107501

I did the same one last night hopefully it sorts this charging issue

 

[Chuggz]

I did the same one last night hopefully it sorts this charging issue

View attachment 107538

Also don’t understand why the app doesn’t tell you what the update is for?
Or is there a way to see the update info I ain’t aware of?

 

[trailaddict]

This information is supposed to be included in the details of the RideControl App after is has been updated. At least this is flow with my bikes. App is updated first, and then my bike gets new firmware.


Its a pitty that there is no official change log / release notes available to the public

 

[Chuggz]

T

This information is supposed to be included in the details of the RideControl App after is has been updated. At least this is flow with my bikes. App is updated first, and then my bike gets new firmware.


Its a pitty that there is no official change log / release notes available to the public

I have seen the ride control app bug fix notes but The update I installed last night didn’t have any info for the bike, as in what it was for, just said smart gateway update.
I just did it hoping it would be the charging fix.

 

[trailaddict]

Banana-ware that matures at the customer
If it wouldn't be that sad I'd be laughing.

 

[Trickz]

Hey guys i have in my list the option of a reign e+2 with 22% off list price,smaller battery than the Haibike allmtn 10 but alot cheaper..would you guys buy one again?don’t want to open a can of worms but how common is this frame crack issue really?

 

[Fordo 197]

I would 100%, imo it's a fantastic bike. Nearly 2500 mile and no issues apart from the firmware being dodgy for a week. Mine has been 'cracked' for over a year, it's a none issue

 

[Buckaroony]

Hey guys i have in my list the option of a reign e+2 with 22% off list price,smaller battery than the Haibike allmtn 10 but alot cheaper..would you guys buy one again?don’t want to open a can of worms but how common is this frame crack issue really?

I would buy another for sure. Love it.

 

[jeanmarc]

I have the Reign E+2 2022, I'd get it again. I think the frame cracking was a bad batch.

 

[Trickz]

Thanks for reply’sregarding batteries if you wanted a larger one is it a case of adjusting the fittings inside the frame?is firmware update needed?also has the mode controller on the handle bars got a pop out connection like shimano?sorry so many questions just all new to me

 

[maurocif]

I replaced my 625 Wh battery with the 800 Wh model just swapping them into the frame, nothing else

 

[Garybee]

Thanks for reply’sregarding batteries if you wanted a larger one is it a case of adjusting the fittings inside the frame?is firmware update needed?also has the mode controller on the handle bars got a pop out connection like shimano?sorry so many questions just all new to me

I bought an 800 Wh and it fits with no adjustments and with the old battery cover.

 

[Trickz]

Thanks so many questions..it’s because I ordered a reign+2 last night..apart from the wheels(just like dt swiss ratchet) the spec is spot on for what I need.apart from the frame maybe issue I got this £1400 off retail price..plus I’m not keen on the colour of the e+2 2023 model so a no brainier.I missed out on a Haibike nduro 7 and AllMtn 10…so this was meant to be

 

[jeanmarc]

You will love it!

 

[Line]

Haibike nduro 7

Was it a 2022 model? I pre-ordered it but after more than a year of waiting I still haven't received a confirmation