TQ hpr50 firmware updates

CartmanMTB

New Member
Aug 29, 2024
11
4
Las Vegas, NV
Update: Update successful...

I'm not exactly sure why it worked (eventually) but what seemed to do the trick was to have the dongle plugged into the computer and connected to the bicycle before the dealer service tool is started up.

I had tried again this AM by starting the service tool, plugging the dongle in, and then plugging into the bike - same result - in fact, on the main dashboard, all of the squares that show the firmware of each component were showing blank (or n/a - can't recall and I didn't get a screen grab).

I shut the software down and hopped into the dealer portal to see if there was an update to the DST - but the installer just asked me if I wanted to uninstall. So - I just re-launched the DST and voila! All the dashboard info was populated, and the "Software Update available" button was active. The update went smoothly from there.
 

Ali_Foto

New Member
Feb 16, 2024
43
8
Dubai
Has anyone who has installed the new firmware noticed any changes that relates to the "improved power supply at lower battery levels" bulletpoint from the release notes?

Just wondering what this actually is, was thinking they might have reduced the point when the battery goes into low power mode from 10% to 5% or something?

I've updated the bike but haven't had a chance to ride it yet.
It looks a bit changed in power performance in battery level below than 30%
 

Ziggy

Member
May 15, 2023
6
1
Washington
I have the dongle on order. How does an individual gain access to the Dealer Service Tool, or is there another option for downloading firmware updates?
 

Mteam

E*POWAH Elite
Aug 3, 2020
1,864
1,801
gone
I have the dongle on order. How does an individual gain access to the Dealer Service Tool, or is there another option for downloading firmware updates?
You need to register as a dealer on the tq website
 

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