TQ hpr50 firmware updates

[Shark58]

Yes just register as dealer or bike repair shop then you will get permission to download software and service manuals.

Thanks!

I‘ll try once more. If I remember my first attempt correctly, TQ asks for a lot of legal information to make sure you actually are a dealer / repair shop. Didn’t seem easy to fake that.

 

[Ali_Foto]

Thanks!

I‘ll try once more. If I remember my first attempt correctly, TQ asks for a lot of legal information to make sure you actually are a dealer / repair shop. Didn’t seem easy to fake that.

Try , you could do it ,in my area there is no official TQ representative to service for TQ drive system and Trek is very week here and they do not have any idea about TQ HPR 50

 

[kurtverschooten]

Great, registered and installed everything. Just need to do the update.

 

[EnduroIntern]

Great, registered and installed everything. Just need to do the update.

where do you get the cable?

 

[Ali_Foto]

where do you get the cable?

Online in eBay or Bike24 or ridewill

 

[kurtverschooten]

where do you get the cable?

I found the TQ dongle at Ridewill.com

 

[TQmotorguy]

So, any improvements from the latest update? Is rider power any closer to reality than before?

 

[Ali_Foto]

So, any improvements from the latest update? Is rider power any closer to reality than before?

To prove the error in power , it must be checked with a pedal that could measure the power which is expensive , I am looking for someone to borrow and test it

 

[Mteam]

So, any improvements from the latest update? Is rider power any closer to reality than before?

I can't see many changes from the new firmware, maybe the motor is a bit smoother when it assists, but it's difficult to tell. The switchover time from range extender to main battery is quicker. The power measurement appears the same to me, but then I didn't have any issue with power measurement on the previous firmware.

I think if you don't want the new features (variable speed limit, ability to see firmware versions in app etc), then there's not much point in upgrading specially, just wait until the next time the bike is in the shop and get it done then.

 

[CartmanMTB]

Try , you could do it ,in my area there is no official TQ representative to service for TQ drive system and Trek is very week here and they do not have any idea about TQ HPR 50

So, you have one of the TREK Fuel EXe bikes? That is what I have and I'm trying to confirm I can update my bike before I purchase the cable. Thanks in advance! - Will

 

[Ali_Foto]

So, you have one of the TREK Fuel EXe bikes? That is what I have and I'm trying to confirm I can update my bike before I purchase the cable. Thanks in advance! - Will

Yes you can , first you download the program from TQ just by small trick and then purchase a cable and finished

 

[Mteam]

I notice from the tq website that they have just yesterday released a new battery firmware (v 1.104.33), does anyone know what the changes are?

Ill install it in a few days and report back if any obvious changes.

Edit: I found the release notes, looks like a useful update

 

[CartmanMTB]

Thanks for the info - curious to know where/how we can see lifecycle data; perhaps in the TQ app (as I'm pretty sure the TREK Central app doesn't show it)

 

[Mteam]

I notice from the tq website that they have just yesterday released a new battery firmware (v 1.104.33), does anyone know what the changes are?

Ill install it in a few days and report back if any obvious changes.

Edit: I found the release notes, looks like a useful update

View attachment 146047

So ijust tried to update my exe to the new battery firmware, but the tq software says there are no new updates available, so either tq haven't actually released the firmware yet, or it's not applicable to the EXe. Will try again in a few days

 

[CartmanMTB]

So ijust tried to update my exe to the new battery firmware, but the tq software says there are no new updates available, so either tq haven't actually released the firmware yet, or it's not applicable to the EXe. Will try again in a few days

I thought the release notes had a date of 2 September for this update, which I found a bit curious. Maybe that is their way of announcing future releases... so it may become available tomorrow.

 

[Ali_Foto]

I thought the release notes had a date of 2 September for this update, which I found a bit curious. Maybe that is their way of announcing future releases... so it may become available tomorrow.

Any body could up date the battery of Fuel Exe-E battery firm ware , I tried but not updated

 

[Mteam]

Any body could up date the battery of Fuel Exe-E battery firm ware , I tried but not updated

I tried again yesterday, but the tq software just kept going round in a loop

 

[CartmanMTB]

I'm waiting for my TQ Dongle to arrive, hopefully this week; then I'll take a swing at updating my firmware and see if the new battery update happens or not.

More as I know it.

 

[Ali_Foto]

I tried again yesterday, but the tq software just kept going round in a loop

Yes , me too, just loop and going round and round and bike display is going on and off

 

[Ali_Foto]

I'm waiting for my TQ Dongle to arrive, hopefully this week; then I'll take a swing at updating my firmware and see if the new battery update happens or not.

More as I know it.

You will get previous updates for all bike components , so let us know your bike battery firmware after updating

 

[Mteam]

Yes , me too, just loop and going round and round and bike display is going on and off

Yep, I presume the tq servers are having trouble

 

[Ali_Foto]

Yep, I presume the tq servers are having trouble

Hi every body , I have done main battery and range extender update just now.

 

[Ali_Foto]

The operation photos

 

[Mteam]

Hi every body , I have done main battery and range extender update just now.

Let us know if you notice any changes, good or bad

 

[Ali_Foto]

Let us know if you notice any changes, good or bad

The first thing I noticed , is the charging time of main battery , from 8% to 100 % the main battery charged in 2HR &20 minutes , before it was around 3 HRS & 30 minutes

 

[CartmanMTB]

The first thing I noticed , is the charging time of main battery , from 8% to 100 % the main battery charged in 2HR &20 minutes , before it was around 3 HRS & 30 minutes

That's a big bonus for sure! I've always wondered about the charge times... I mean, I understand some of the tech side and that you can't overheat the battery and need to manage the last 10% ish accordingly, etc - but... it always seemed longer than I thought it should (maybe I'm just impatient for it to charge in the garage when I know I'll not be riding it again until the next day LOL)

 

[CartmanMTB]

So my TQ dongle arrived today and I was able to update my Fuel EXe across the board, zero issues. All appear to have the newest firmware.

Curious side note number 1: connecting to the Fuel w/ the TQ app does *not* show the current firmware levels - all still show "n/a"... Odd.

Curious side note number 2: I also tried to update my Domane+ (the TREK road bike that uses the TQ motor system). It was updated end of August at my local TREK dealer, which updated some of the firmware (including the battery to the last version, before the Sept 2 release - so it shows 1.102.22; it doesn't seem to recognize that the 1.104.33 is out or that it should be applied to the bike.

I'll do a bit of sleuthing around some other forums and will see what I can find out. I'll also reach out to TQ to see if they can shed any light.

More as I know it...

 

[Mteam]

Has anyone who has installed the new firmware noticed any changes that relates to the "improved power supply at lower battery levels" bulletpoint from the release notes?

Just wondering what this actually is, was thinking they might have reduced the point when the battery goes into low power mode from 10% to 5% or something?

I've updated the bike but haven't had a chance to ride it yet.

 

[Mteam]

So my TQ dongle arrived today and I was able to update my Fuel EXe across the board, zero issues. All appear to have the newest firmware.

Curious side note number 1: connecting to the Fuel w/ the TQ app does *not* show the current firmware levels - all still show "n/a"... Odd.

More as I know it...

For some reason it takes a while to feed the version numbers through to the app, leave it connected for a while/disconnect and reconnect a few time and they will appear.

 

[CartmanMTB]

For some reason it takes a while to feed the version numbers through to the app, leave it connected for a while/disconnect and reconnect a few time and they will appear.

Thanks - I've tried a few times now (rebooting the phone, powering off the bike, etc) to no avail. I'm a bit more concerned about the inability to update the battery firmware. I've a supplemental battery on the way and (per the TQ tech notes) the battery will only work with the bike if they are both on the same firmware. Since the MTB is on one, and the road bike is on another - I'll only be able (until I get the road bike up to speed) to use the battery with one, and can't share between... I'll get there, I'm sure...

More as I know it.