TQ hpr50 firmware updates

[CartmanMTB]

Update: Update successful...

I'm not exactly sure why it worked (eventually) but what seemed to do the trick was to have the dongle plugged into the computer and connected to the bicycle before the dealer service tool is started up.

I had tried again this AM by starting the service tool, plugging the dongle in, and then plugging into the bike - same result - in fact, on the main dashboard, all of the squares that show the firmware of each component were showing blank (or n/a - can't recall and I didn't get a screen grab).

I shut the software down and hopped into the dealer portal to see if there was an update to the DST - but the installer just asked me if I wanted to uninstall. So - I just re-launched the DST and voila! All the dashboard info was populated, and the "Software Update available" button was active. The update went smoothly from there.

 

[Ali_Foto]

Has anyone who has installed the new firmware noticed any changes that relates to the "improved power supply at lower battery levels" bulletpoint from the release notes?

Just wondering what this actually is, was thinking they might have reduced the point when the battery goes into low power mode from 10% to 5% or something?

I've updated the bike but haven't had a chance to ride it yet.

It looks a bit changed in power performance in battery level below than 30%

 

[Ziggy]

I have the dongle on order. How does an individual gain access to the Dealer Service Tool, or is there another option for downloading firmware updates?

 

[Mteam]

I have the dongle on order. How does an individual gain access to the Dealer Service Tool, or is there another option for downloading firmware updates?

You need to register as a dealer on the tq website

 

[PALUFA]

As fotos da operação

View attachment 146333

Olá, minha pergunta é para atualizar o extensor de alcance, ele tem que ser conectado à bicicleta e o dongle na entrada do extensor de alcance
obrigado

 

[CartmanMTB]

Hello, my question is to update the range extender, it has to be connected to the bike and the dongle to the range extender input
thanks

You just connect the dongle to the range extender battery directly.

Basta conectar o dongle diretamente à bateria do extensor de alcance.

- Will

 

[PALUFA]

Olá, fiz a última atualização de firmware, deu tudo certo, mas no aplicativo, quando ligo a moto, só vejo informações da bateria, não consigo fazer ajustes no motor e outras funções, alguém já teve esse problema, obrigado

 

[PALUFA]

Olá, fiz a última atualização de firmware, deu tudo certo, mas no aplicativo, quando ligo a moto, só vejo informações da bateria, não consigo fazer configurações no motor e outras funções, alguém já teve esse problema, obrigado

Consegui resolver o problema desemparelhando o Bluetooth e emparelhando novamente desde o início

 

[EnduroIntern]

After the latest update I needed to uninstall the tq app and unpair the bike from Bluetooth.
Only after this and a fresh install did the bike connect to the app.
I do see now all the battery info, like charge cycles.
Charging time also seems to improve significantly

 

[Auldain]

Great, registered and installed everything. Just need to do the update.

How did manage to register?

 

[Auldain]

How did manage to register?

Ignore last message. I managed to register. Just need to now find a secondhand dongle.

 

[Canyon Shawn]

Hi girls/guys! Sorry if I missed it. But, when was the last update? Was there any performance gain? Thanks!

 

[Mteam]

Hi girls/guys! Sorry if I missed it. But, when was the last update? Was there any performance gain? Thanks!

October, no noticeable change to how the bike rides, but it did reduce the time to recharge the battery significantly. It also now shows battery health stats in the app.