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In Europe it is possible to buy online from several source, but ordering from USA may be expensive. Try to find it oline or ask in a Shimano Dealer: https://www.championcycling.com/

Try a battery reset. Fully charge battery, remove it from bike, press and hold power button until all the lights go out then put it back on the bike and on charge.

DI2 Derailleurs are serviceable, Shimano has Exploded Part List and parts can be bought, I did. This is the one for my RD-M8050 derailleur

If it is still in Warranty, at 80% degradation you can have it repaired/replaced by Shimano

That was my optimistic opinion: remove damaged cover, plug the loose connector and buy a new cover for 15€. The pessimistic opinion would have been that the 0,2€ motor connector is badly damaged and it is required to replace the whole motor to fix it at a cost of 1000€, but prior to that...

Hi S13, thanks a lot for sharing your findings and the nice pictures. You are becoming a motor expert and we are also learning a lot. I wish Shimano would take into account those comments from the users and improve the motor design and repairability, but...

I am sorry for my inaccurate wording, I just corrected it to be more precise. And thank you for reading us and provide assistance, I wish other manufacturers would do the same

Some bikes have EP8 motor with non Shimano Crankset fitted by bike manufacturer (Like Stevens Inception), but there were issues and the Stevens description of the problem is : "the cranks and drive shafts of our above-mentioned production series do not work perfectly together. The combination...

This is not latest FW, it was released 2 - 3 years ago.

I have been told that the answer is Yes.

Hi @vadll, in E8000 at 4.8.0, does the PREMIUM LICENSE, allow to change wheel circumference and Motor Angle? I just read the STUNLOCKER manual, and these features have 4.8.0 in RED colour, so I am ot sure if it will work.

If your bike is in warranty, I'd ride until it's dead and then get a warranty replacement. If you are going to buy a motor, then buy the E8000, it is compatible with E7000 but more robust and less prone to fail.

In September 2018 before buying my ebike I did a motor comparison and the winner was Shimano: More powerful, lighter, smaller. But then Bosch Gen4 was released. If I were to buy a new bike now I'd chose Bosch. And that's what I am telling to my friends that are planning to buy an ebike. I...

Then my battery is following the script: At 0 Cycles it was 100% At 10 cycles it went to 90% Today it it 20 cycles and it went down to 87% So my plan is to use it as primary battery (usage is about 4 cycles per month) so at 18 months it will have 60 cycles (And at 24 months 84 cycles) and...

Then you are lucky, because everybody, including myself, is having a range reduction. I record all my rides in a Garmin GPS, and I include manually the % of battery left, and if I compare the tracks of the same route when the battery was at 100% and now when the battery is at 90%, the...

Same as me, I bought my BT-E8010 on February 2021 and the capacity dropped to 90% at 10 Cycles. My old battery is 96% at 55 Cycles.

When did you buy it?

The complete Torque Sensor = Electronic PCB + Shaft with potted sensors + Small PCB with white wires. IMHO, if all the above is replaced with parts from the good donor motor, then the Torque Sensor Set should still be calibrated.

Torque sensor and its electronics are not paired to the Main Electronics PCB. Asuming that the W013 is only a defective Torque Sensor, then the easiest way would be to move a good Torque sensor from a donor motor with E10 Error to the motor that is having the W013 Torque sensor error. EDIT...

If while charging the battery you watch the bar meter, when the bar read out reaches 3 bars and then you wait some time, then the battery have a charge of 6x% to 7x%, A more exact method, If your display has Bluetooth you can use Android APP STUNLOCKER (1,69€) or you can try to pair a Garmin...