My new Levo Comp is lovely and I know I have great back up/support from local dealers if I need it. Just saying...It's a shame this has happened to you, however, at least you are getting a refund and have a new Levo to look forward to.
My new Levo Comp is lovely and I know I have great back up/support from local dealers if I need it. Just saying...It's a shame this has happened to you, however, at least you are getting a refund and have a new Levo to look forward to.
Yes thats why most on the forum are collecting boxed bikes locally from CRC belfast and taking them round the corner to an independent LBC to have them built, costing £75 but the builder knows his stuff and money saved on original price it's a bargin .OMG, that was unexpected; I'm a little surprised they can do it. We definitely couldn't do that, it would void our CE accreditation. We have to document every build from start to finish to comply with EU directives and ISO4210-2.
CRC have now refunded me the whole cost of the bike (that never arrived). It took 3 weeks from order to refund, having never actually had the bike delivered, but we got there.I still think this is a contract/payment dispute between CRC/Wiggle Administrators and the courier.
Anything else would be the courier being complicit with a retailer trying to recall bikes for what end?
I’m sure the retailer would much rather be delivering bikes that people have paid for.
I suppose the courier hasn’t got any other message to put on the tracking, hence the ‘wrong warehouse’ one.
Parcel force collected my mythique
Parcel force collected my returns mythique today on time , so things seem to be working @ present
I thought my tracking list was bad with over 20 updates. Yours is way above my list.
Seeing as I don't have a bike, collecting tracking updates is my new hobbyI thought my tracking list was bad with over 20 updates. Yours is way above my list.
Hope it goes well for you.So after two refusals from ArrowXL to deliver the bike they are going to try for a third time tomorrow. According to CRC/Wiggle they have 'sorted out' their issues with the delivery companies. I've even had a call from ArrowXL confirming the delivery window, so I'm feeling strangely optimistic...
It arrived!
I'm in the same position - just waiting a few more working days to see if the refund makes it back to me.CRC have now refunded me the whole cost of the bike (that never arrived). It took 3 weeks from order to refund, having never actually had the bike delivered, but we got there.
A little faith restored in CRC as I didn't need my credit card company to do a section 75 chargeback.
I had the same (CRC not refunding the delivery on a bike that was never delivered...)Supo
I'm in the same position - just waiting a few more working days to see if the refund makes it back to me.
edit: I've received the refund, so only took a couple of working days. Cheeky Wiggle didn't refund the delivery charge though...but they probably have some smallprint on that so I won't follow it up.
Now need to figure out if I still want an emtb and either look for something else or wait until Wiggle administration is all sorted and go for an e-mythique again
Not all small print covers statutory trading laws, some companies make their own terms and conditions (Sports Direct being a prime example), as mentioned above, get in contact with your payment provider to ask for the delivery costs back for a non-delivery of the item.Supo
I'm in the same position - just waiting a few more working days to see if the refund makes it back to me.
edit: I've received the refund, so only took a couple of working days. Cheeky Wiggle didn't refund the delivery charge though...but they probably have some smallprint on that so I won't follow it up.
Now need to figure out if I still want an emtb and either look for something else or wait until Wiggle administration is all sorted and go for an e-mythique again
Rode mine 6 times across different conditions. Mostly wet and not had an issue. Ive also seen the fb posts and stayed away from a normal wash with the hose and just wiping down. I love it, not had an ebike before, so nothing to compare against. Its very powerful and the over run is really handy.I was dead set on an E Mythique LT then upgrading the fork & brakes.
For £2.3k and with a Bafang setup that could be fixed or replaced yourself it seemed a no-brainer.
I was about to pull the trigger when I saw FB discussions around water ingress. It seems to be extremely prevalent although, obviously, people with a gripe tend to mention their troubles whereas satisfied customers keep quiet.
So, is it a big problem? Is the E Mythique fit for purpose?
Living in NE Scotland most of my rides are in the wet and I don't want a bike I have to pussyfoot around taking it apart & drying it out inside by a heater every time I ride it.
Thanks Jimmy.Rode mine 6 times across different conditions. Mostly wet and not had an issue. Ive also seen the fb posts and stayed away from a normal wash with the hose and just wiping down. I love it, not had an ebike before, so nothing to compare against. Its very powerful and the over run is really handy.
2 really. My mate has one too and his is all good so far.Thanks Jimmy.
That's one at least.
I always cover the display in a plastic bag when washing & transporting on my car, this & the frame wrapped screen has eliminated the water ingress issues I had .Mine's still fine ! Haven't had time to go out on it much over the last few weeks and most of the trails are blocked from storm damage anyway but had it out at the weekend and it continued to impress !
It sounds like most of the ones which have had problems are the switch/display getting moisture in. Not sure if some are assembled differently or it's just washing techniques or luck/bad luck. Most seem to work again once these are dry. I had intended not to wash this one (let it dry and brush it off) but mud levels have made it a necessity for a light shower off once in a while.
Probably also worth taking the none drive side cover off and making sure all the connectors are pushed in properly - this could be the other issue if connectors haven't been pushed all the way in - also relevant at the display.
I guess you could also try wrapping the display/switch in clingfilm if you were really worried. Or squirt ACF-50 everywhere. I have spares just in case but haven't needed them.
That's good to know & useful info. Thanks.I always cover the display in a plastic bag when washing & transporting on my car, this & the frame wrapped screen has eliminated the water ingress issues I had .
I think most people have still been getting support - hopefully this/CRC will continue. There were several interested parties.From those who have bought the e-mythique and also have experience of other bikes, does it really punch above its weight in quality vs others around the £4k mark and is it worth the hassle right now with CRC ownership up in the air?
A ringing endorsement there. I think you said earlier in the thread that you are having as much fun on the e-mythique as your Kenevo or Jam2 and I'm assuming they were more expensive machines. Looks like your suspension is now nicely dialled in. If you had picked up the VRS do you think you would have left the fork and rear shock as stock?I think most people have still been getting support - hopefully this/CRC will continue. There were several interested parties.
There's quite a few heavily discounted bikes around at the moment, so if you're not sure it's probably worth looking around.
As for the Mythique, I think it punches well above its weight. Build and Finish are certainly as good if not better than my Kenevo or Jam2 - I think the paint finish is better on the E-Mythique. Everything about it feels substantial.
I know some people have had water issues with the controllers and displays. Not sure if this is assembly related or just luck/bad luck (as in, I've not had issues so maybe I've just been lucky, though I have spares just in case). One attractive thing about this bike is the theory that it should be easier to fix/diagnose yourself over time, so having some spare bits for diagnosis makes sense for me.
I couldn't get on with the Microshift setup on the VR model with skipping. Changing to a Shimano 11 Speed M5100 derailier for €32 should correct that but I spent €100 and swapped to CUES linkglide cassette, derailleur (which is horrible, but works) and shifter (Microshift one is nicer).
I had a fork issue to start with also, so now have three forks for the bike. I believe that issue is sorted now so shouldn't affect new bikes.
For a bike to live with longer term. It seems great. I still prefer it to the others. Simply, it rides better. It's too early to say what the motor/battery will be like longer term - but so far all seems good.
If the Kenevo, the Jam2 and the Mythique were all the same price and I could ride them all for a week first to try them - I'd buy the Mythique.
It's certainly not easy deciding, ultimately you can't really go that far wrong these days as everything is generally pretty good. Though it was still a surprise that this one was as good as it is for the money.A ringing endorsement there. I think you said earlier in the thread that you are having as much fun on the e-mythique as your Kenevo or Jam2 and I'm assuming they were more expensive machines. Looks like your suspension is now nicely dialled in. If you had picked up the VRS do you think you would have left the fork and rear shock as stock?
You are not wrong about some great deals to be had right now, its like Christmas! I saw Rob's Nduro bargain video from a few days ago. That bike looks as heavy if not heavier and discounted is a bit more expensive than the e-mythique VRS but is also a long travel, has a Yam motor (also good option IMHO) and is seriously discounted. I was already thinking of picking up a discounted Haibike of some sort because they come with the yam motor until I came accross the E-Mythique which has made me think again. First world problem of course and I'm not complaining! I'm just surprised how a year or so ago there was hardly anything decent for under £5k and now lots of choice, I guess it wont last long.
I did a self build with an old Nukeproof Mega a few years ago, the motor was really impressive but it was a PITA to get it to properly clamp to the frame and kept working lose on the trails. Vitus and Bafang appears to be a pretty good OEM match.
I might have to toss coin
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