Brand new merida Eone sixty 700

[Banga]

Hey everyone. Just recently purchase a merida Eone sixty 700. Super happy with it. Though today I took the battery out for the first time to charge it. And noticed some metal come from the battery release mechanism.
Upon inspection looks to me like maybe at the shop they turned the battery release screw the wrong way. And broke a bit of the tab off that stops you from screwing it the wrong way . Looks like there is 2 tabs 1 on either side. One side broken. You still can’t unscrew it. So the other tab is holding. Should I bother trying to get this fixed? I guess if it’s still holding leave it? They will more than likely try to say I did it etc

 

[Cb750stu]

I would be taking it back so they can fix their mistake especially if where you bought it is close ish by warranties are there for a reason

 

[Tonybro]

Take it back, get them to rectify their error.

 

[Banga]

Take it back, get them to rectify their error.

Cheers. Do you know what’s type of warranty on battery and parts?

 

[Tonybro]

Its not a warranty claim, it was damaged when it got to you and therefore needs fixing. Either that or get a big discount as damaged goods!

 

[Brent8275]

This is a common issue. The bolt needs to be turned clockwise to release the battery. Your initial thought is to unscrew aka anti clockwise. Such a bad design and it's weak as.

Also being upside down, means it's the opposite direction if you are releasing it while standing over the bike... i find it best to stick your head down under the battery and look back up. That way you can be sure to turn it the right way.

Mine was broken too, but i couldn't pin it on the bike shop 100% so they have me the part at cost in the end.

 

[Steve38]

Broke mine as well not long after getting my bike

Was replaced under warranty

As noted that mechanism is pretty flimsy

I'm super careful when unlocking the battery now

 

[Another One]

The dealer should sort out I am sure they will be fine.