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The crankshaft already has two commercial rubber seals that can be found: ** 25x32x4mm Nitrile Rubber Rotary Shaft Oil Seal Springless Design VC Style type shaft seal (garterless))...

In the following web, the older etube for tablet versions (3.3.0, 3.3.2, 3.3.3) are available and they are supposed to have the Battery Diagnostic including the Battery Health number. I installed them, but they do not connect with the BT of my display SC-E7000 because it was released after...

Check the distance from sensor to magnet, in spoke mounted magnet the distance should be 3 to 17mm. Also check that the rear wheel is mounted properly and that it does not wobble while rotating

I found this video that shows the guts of an E8000 motor and explains (in perfect italian) that it had noise and symptoms of a failing bearing, but it was not replaced and finally the bearing broke into pieces that went inside the gears teeth and all gears went south. I do not speak italian so...

Finally a good new from Shimano, as they are applying a No Question Warranty for batteries at 76% capacity, at least in USA, let's hope they are doing the same in the rest of the world.

Shimano etube for windows using adapter SM-PCE02 is the Software tool used by LBS and Shimano Service Centers to diagnose battery issues. And you say that in the latest version Shimano has removed the BATTERY HEALTH diagnose capability so it is not possible to verify if the battery is...

I do not have SM-PCE002, so I can not use etube and I use STUNLOCKER, which reads the same BMS register. After 5 months, 10cycles and 800km my second battery shows health of 90%, so I will be using it as my main battery and waiting if it reaches 80% health during the 2 year warranty period. I...

I ride mainly in ECO, I use TRAIL around 10% of the time and BOOST 1% of the time.

This quick battery health decrease only happens to Shimano batteries, other brands behave much better. Something is wrong inside Shimano batteries. I read about an electric cargo motorcycle used for package delivery that has a battery health of 85% after 100000km = 62000 miles and 1000 charge...

Decreasing battery health means decreasing miles and altitude. This battery health number is calculated by Shimano software inside the battery and this number is stored in battery internal memory, and can be read by etube and STUNLOCKER. I keep track of of all my routes in an Excel file...

Correct. This is the APP: https://play.google.com/store/apps/details?id=com.stunlocker.app.su&hl=es&gl=US

Battery Health is measured in % and it means the percentage of the NOMINAL CHARGE that remains after the battery has been recharged a number of times (CYCLES). When battery is new, it is 100%, and over time it decreases, but Shimano battery are having a very bad behaviour and battery health...

This is Page 19 of Shimano Steps Service Manual that states 80% battery health after 500 charge cycles, show it to your LBS and have Shimano honour their statement in their own documentation.

Play Store does not keep old versions, there are two chances: A web page keeps a copy of the old version APP, which is not the case. Somebody that has this old version etube installed in an Android device uses APP named APK EXTRACTOR that can create an APK Android installation file from the...

Have you tried with STUNLOCK? I suppose that Focus battery should meet Shimano specs to communicate with motor and display, and may be STUNLOCK will display status same as for E8000 and Shimano Battery. EDIT: Name of the APP is STUNLOCKER

I finally opened a new thread for battery warranty. https://www.emtbforums.com/community/threads/shimano-battery-warranty-before-60-degradation.23220/

I am starting this thread with the purpose to talk about the Shimano warranty for batteries and share the experiences to get our battery warrantied before it arrives to the 60% degradation. Some bike suppliers like E-Thirteen, Spesh and others, when they see in this forum a customer with a...

Some bike suppliers like E-Thirteen, Spesh and others, when they see in this forum a customer with a problem, they quickly jump in the thread and provide a solution and normally covered by warranty. But as for Shimano, they do not even provide any help but tell their lawyers to remove any...

Can you fix it by replacing the broken bearing? There is another thread with tons if info about replacing the bearings

No, that is not the noise, I will try to recird it, but it will not be easy, I`ll tape an old cell close to the motor and try to record the noise.