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Yeah! I Think a small mark on the plastic should be ok but mine was too deep. Anyway I am only worried about the frame suffering from this torque but the plastic got the mark very easy so I really doubt it got any stress. now it is really tight and is usable 100% but the support got deformed...

2NM I have used but I should have used 1NM or less. Thanks for your help.

That is more or less how I have ended, with half of the screw head digged intro the plastic. One this is for sure, it won't get loose easily xD

Hi! I have just received my orbea rise range extender and while installing I noticed the manual says to use 5nm of torque for the bolts. I tried that without noticing the battery support is all plastic and has no metal inserts or reinforcements. Before reaching the 5nm I noticed the screw had...

Which one were you able to slide in? Thx

the 34T can be fitted without removing the spider on the Giant bikes, the 32T does not fit without removing.

These are my favourites...

Good to know, anyway my suggestion is to use the alloy chainrings widely available, cheaper and lighter and they work perfectly. I installed a 34t in gold color that has 1000km+ and still rides fantastic :D

You are right, I have just checked and the original has no lips but the replacement one I bought is the same as yours. I installed it without noticing it... I thought there was space for the lips on the spider but now I am not sure :S

I am over 5000 miles and my motor got replaced at 3000km but because it refused to turn on, not because wear and tear.

Are you sure that it won't fit? I replaced mine not long ago and I had the same issue but it just fitted ok. Anyway I recently switched to aluminum chainrings, lightweight, very cheap and very easy to install. You just need to buy some bolts and the original screws can be used. The ones you can...

The two screws holding the lock at the top of the battery were too high, the battery could not be fully inserted. Just loosening them a little and setting them in a lower position fixed 100% the issue!

I have a similar issue, some noise and vibrations on motor but LBS says it's normal and nothing cannot be done... Warranty expires in two months!!!

Mine has the same issue and lot of friends with the same bike too... bad design

new fathom 2021 model here and same problem. I will try adjusting battery lock then shimming then it will go to the lbs if not solved :(

Mmm, sorry to be late here, but that must be a typo, there is no info of any giant motor with 85nm ^^

I checked the torque and it was correct, then I removed the cap and it had already loctite on it. I cleaned everything and reinstalled the cranks with new caps. However I did not remove the rubber spacer because to me the cranks are too close to the frame already but now I am thinking of doing it.

Yes, we hope so! Good Luck mate!

OMG! I wish you live here with me to install it to my bike! so good and professional looking!

Wow! How is that fixed??? Motor replacement or can the spindle just be replaced?