Rise error codes

[gsum]

The E-Tube app is reporting error code e01003 - "A sensor abnormality was detected in the drive unit" with a recommendation to contact the seller. Anyone else seeing is this and is it significant?

 

[jim0905]

The E-Tube app is reporting error code e01003 - "A sensor abnormality was detected in the drive unit" with a recommendation to contact the seller. Anyone else seeing is this and is it significant?

Think most have it and it's nothing to worry about. Got 2 showing in my etube app. Both came after updating firmware. Mates had his diagnostics box on and there are no errors showing anywhere on that

 

[gsum]

Think most have it and it's nothing to worry about. Got 2 showing in my etube app. Both came after updating firmware. Mates had his diagnostics box on and there are no errors showing anywhere on that

Thanks for that. Sets my mind at rest.

 

[sKermi]

I had this error. It was confirmed as a code that is thrown when you turn the bike on whilst in motion/riding it. This ties in with the abnormal behaviour of the motor I experienced when I turned the bike on after turning off a canal path and heading up a hill. Only turn the bike on when stationary ?

 

[jim0905]

I had this error. It was confirmed as a code that is thrown when you turn the bike on whilst in motion/riding it. This ties in with the abnormal behaviour of the motor I experienced when I turned the bike on after turning off a canal path and heading up a hill. Only turn the bike on when stationary ?

Maybe the code does come when you do those things but I've got 2 of the same codes showing in etube and I've never turned the bike on while riding/in motion or had pressure on the pedal when turning on as I had someone else tell me that was a cause

 

[Davvee]

I have the same 2 errors when the bike was 0 miles old and had just came out the box.

 

[chrismechmaster]

Me to
I wouldn’t worry about them

 

[jka]

Maybe the code does come when you do those things but I've got 2 of the same codes showing in etube and I've never turned the bike on while riding/in motion or had pressure on the pedal when turning on as I had someone else tell me that was a cause

Ditto here, never turned it on while riding or turned it on with pressure on the pedals. This specific error code has nothing to do with turning it on improperly. It's just a random error code that DOES NOT affect the bike at all. I've had this error code since at least March of this year and probably before that as well. Ride it and ignore the error code.

 

[gsum]

The presence of these error codes doesn't seem to have any effect on the operation of the bike. I'm guessing that the motor's operating system is polling the sensors as part of the startup checks before the sensors are powered on, which is an error in the firmware. The codes therefore should not have been reported and are transitory. If that's the case, Shimano need to issue an update to correct the firmware.

Nothing to worry about.