Important safety note from Canyon: the Spectral:ON CF / CFR and Torque:ON CF models may have damage to the battery

Ribinrobin · Monday at 12:32 PM

Canyon messaged me today asking for my IBAN number to confirm refund, said it will be sent in the next week

Zed. · Monday at 4:00 PM

Ribinrobin said:
Canyon messaged me today asking for my IBAN number to confirm refund, said it will be sent in the next week

so......

how long between requesting refund / return & this?

also, I'm guessing a few sternly worded emails?

Rich.

SummerMadness · Monday at 5:29 PM

@zedI provided my Iban weeks ago. Still awaiting for it to appear

Ribinrobin · 2025-01-07T10:07:17+0000

Zed. said:
so......

how long between requesting refund / return & this?

also, I'm guessing a few sternly worded emails?

Rich.

quite awhile maybe 2/3 weeks!

palmer365 · 2025-01-07T16:40:36+0000

Presumably means partial not full refund

Ernesto Tamayo · 2025-01-08T00:00:35+0000

Ribinrobin said:
Canyon messaged me today asking for my IBAN number to confirm refund, said it will be sent in the next week

Was that a partial or full refund?

Ribinrobin · 2025-01-08T10:09:59+0000

Ernesto Tamayo said:
Was that a partial or full refund?

partial, sorry for confusion