Giant reign 2022 frame cracking

[Ride.dm123]

Hi guys.

H

Has anyone come across this on the new 2022 giant reign with the frame cracking? This would be near the bottom of the down tube near the two small holes for the gear and brake cables?
Any info would be great.
This is my mates bike only 5 months old andI checked mine today and I have the start of a crack also in the same place!!!

 

[Chris ledger]

Jeez thats not good what sort of riding have you been doing ??

 

[Ride.dm123]

Just normal enduro riding mate

 

[Chris ledger]

Thats a warranty claim all day long illl be checking mine on a regular basis have u put a lot of miles on the bike pal??

 

[Ride.dm123]

Thats a warranty claim all day long illl be checking mine on a regular basis have u put a lot of miles on the bike pal??

Hi mate only 300!!!

 

[Kevjob51]

Just checked mine I bought yesterday and there is some light cracking but not sure if it is just paint or the frame. I will take mine back to Giant and see what they say.

 

[Ride.dm123]

Just checked mine I bought yesterday and there is some light cracking but not sure if it is just paint or the frame. I will take mine back to Giant and see what they say.

View attachment 88610

View attachment 88611

That’s the same as mine mate!!! My mates is worse that’s his bike in the picture!!! This is not good!!

 

[Chris ledger]

Ive got invisiframe on mine so paint shouldn.t crack ill check it after its back from a 4 week service

 

[Ride.dm123]

Ive got invisiframe on mine so paint shouldn.t crack ill check it after its back from a 4 week service

I have invisiframe on mint also mate. Could see the crack through the invisiframe!

 

[Chris ledger]

Frames have a 3 year warranty so at least you are covered i know its not the point though if its cracked its a scrap frame

 

[Kevjob51]

My only concern would be how long would it take to get a replacement. Curious to what Giant says to your mate. I am going to send an email to my Giant sales rep so he can ask Giant's opinion and to document the hairline crack. To my untrained eyes mine looks like a paint finish crack, your mates looks structural.

Ride dm can you take a pic of yours?

 

[JP-NZ]

Gee thats concerning, most worrying for me is that they all look to be in a similar place. These are all aluminium frames though right?

 

[Kevjob51]

Gee thats concerning, most worrying for me is that they all look to be in a similar place. These are all aluminium frames though right?

Yes they are.

 

[Ride.dm123]

My only concern would be how long would it take to get a replacement. Curious to what Giant says to your mate. I am going to send an email to my Giant sales rep so he can ask Giant's opinion and to document the hairline crack. To my untrained eyes mine looks like a paint finish crack, your mates looks structural.

Ride dm can you take a pic of yours?

Ok sounds like a plan mate. There is also paint warranty on the giant frames also.

 

[Doug Stampfer]

Heard of one doing the same over here on guys first real ride. Two of his mates bought theirs at the same time so they're worried it's a bad batch.
I think the waiting time is indefinite atm...

 

[Ride.dm123]

Heard of one doing the same over here on guys first real ride. Two of his mates bought theirs at the same time so they're worried it's a bad batch.
I think the waiting time is indefinite atm...

Hi mate. This is not good. Do you know where his cracked?
when he bought it? Where are you guys?
cheers mate

 

[Coziosco]

Not good keep us updated

 

[NicoMTB]

Gosh thats shocking on a new Bike meant to take abuse... on first pic, it really doesnt look like a paint crack.

 

[PetriKarj]

Could someone with a suspected crack remove the battery and take a piccie from the inside to see if this only a surface issue or goes deeper inside the frame…?

 

[Kevjob51]

Could someone with a suspected crack remove the battery and take a piccie from the inside to see if this only a surface issue or goes deeper inside the frame…?

I removed the battery cover and battery. It seems like the arched shaped dull gray metal piece where it stands proud of the actual frame is the location where my "crack" is.

I see no visible cracking on inside of frame. Mine looks like paint spiderweb cracking vesus the OP which seems like that frame is cracked.

 

[steve_sordy]

@Kevjob51 It would still be worth lodging your concern with Giant. It may get worse, it may not. A crack can be on the surface and then spread more deeply later as the frame goes through more cycles of stress. Even if it is just the paint that is cracking, it is still a fault that may get worse; the paint might fall off for example.

That "arched dull grey metal piece" is welded on and welds are a well-known stress raiser.

 

[Kevjob51]

@Kevjob51 It would still be worth lodging your concern with Giant. It may get worse, it may not. A crack can be on the surface and then spread more deeply later as the frame goes through more cycles of stress. Even if it is just the paint that is cracking, it is still a fault that may get worse; the paint might fall off for example.

That "arched dull grey metal piece" is welded on and welds are a well-known stress raiser.

I plan on going tomorrow am to Giant LBS. I have only ridden it on street to bed in brakes. I will report back with what they say. I am hopeful it it just cosmetic and that they can offer me some assurance on the warranty frame timeframe if needed.

BTW I will say this bike feels great, I am able to bunnyhop with minimal effort and the geo is perfect match to my Ripmo AF mtb which fits me perfectly.

Only other slight concern is the low BB bracket but had shop flip chip into high position.

 

[Ride.dm123]

I’ve found out today that two more giant reigns have these cracks! They are local to me. Not good

 

[Kevjob51]

I’ve found out today that two more giant reigns have these cracks! They are local to me. Not good

View attachment 88701

Have any of your mates contacted Giant? Result?

 

[Ride.dm123]

They have been contacted today. So waiting to see what is going to happen.

 

[PetriKarj]

Next thing would be to track if serial numbers are close to each other, that would indicate a bad batch where as a wide spread in serials would mean a design fault affecting all the bikes..

 

[Kevjob51]

My frame serial #GCGA05108

 

[Kevjob51]

Here is a pic of older Reign, seems like where the weld line is where the cracks are on new Reign models. Interesting....

 

[Mikerb]

All the pictures including the one a bove suggest that the down tube is welded at the site of the cracks to the frame section that carries the motor housing. Giant appear to have done an "Orbea" on the 2022 models with that weld (flattened the weld...which in my opinion weakens it). I far prefer the very visible weld in the picture of the red Reign above..........you can determine the quality of the weld. So I would guess that joint between the down tube and motor housing frame section is starting to fail. The crack is caused by movement on that joint. It may be superficial to start with but likely to get worse.

 

[steve_sordy]

So it is still welded, but they have ground it flat?
What about the plate welded on underneath? Is that instead of leaving the weld proud?