Anyone recently bought at www. bike-components.de ?

[BeBiker]

Most of the time I order at bike-discount, decathlon, or bike24,
but this time for a Garmin 1040 I ordered at www.bike-components.de

I asked some questions but when I got the answer the item was out of stock.
Then I asked when they will be deliverable again, suddenly they are in stock.
Ordered and payed, everything fine.

But now after a week I still received no shipment code.
When I ask why it's "yesyes we have your item here, we're processing"
In the mean time, the Item is out of stock on their website.

Did you recently buy there ? What is happening ?

 

[silles]

Most of the time I order at bike-discount, decathlon, or bike24,
but this time for a Garmin 1040 I ordered at www.bike-components.de

I asked some questions but when I got the answer the item was out of stock.
Then I asked when they will be deliverable again, suddenly they are in stock.
Ordered and payed, everything fine.

But now after a week I still received no shipment code.
When I ask why it's "yesyes we have your item here, we're processing"
In the mean time, the Item is out of stock on their website.

Did you recently buy there ? What is happening ?

i did order some bits and bobs, but never received them... they screwed up my address in it's stuck with DHL for a week now
they dispatched it quick, like next day...

not sure who to blame. only spend 10 eur so cannot be bother to call DHL at this point

 

[oettam20]

Most of the time I order at bike-discount, decathlon, or bike24,
but this time for a Garmin 1040 I ordered at www.bike-components.de

I asked some questions but when I got the answer the item was out of stock.
Then I asked when they will be deliverable again, suddenly they are in stock.
Ordered and payed, everything fine.

But now after a week I still received no shipment code.
When I ask why it's "yesyes we have your item here, we're processing"
In the mean time, the Item is out of stock on their website.

Did you recently buy there ? What is happening ?

I had a similar experience buying a Zeb Ultimate Fork. When ordered , the item was listed as "in stock" with green flag, then I received an order confirmation email saying it was out of stock even if on the web site was still available. So the dispatch date was delayed 10 days than another 7 days but then it was delivered sooner than the expected date. In the end, I got my fork, but the process was quite odd...

 

[BeBiker]

Exactly what I was suspecting.
They play with their availability status to collect money,
once there's enough they pass the order themselves to some wholesaler.

 

[aarfeldt]

I ordered 2 tires from them 3 days ago.
Arrived yesterday.

Never had any issues.

 

[Tim1023]

Buy from them every now and again for bits and bobs. Never had any problems. But I'm in Germany. Don't know where you're based. A Brexit thing maybe??

 

[BeBiker]

I can't see the relevance of Brexit or Country when they even didn't call the transport company to send the package away.
Payment was made with Visa/Mastercard stuff, that takes max 1 second to verify.

I'm in Belgium, the other German companies give me a trackingnumber the day after.

 

[Bndit]

Last time it took five days to ship the parts but that`s only complaint, I have ordered a lot from them and usually it`s faster