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  1. Surge

    Levo SL Gen 1 SL vs Levo motor noise levels

    Mine is nowhere near that loud. Where was the microphone, right near the pedals? I have the SWorks so it has the carbon frame. Perhaps yours is aluminum? I would check the gear lash (how much play is between the gears), and check if they lubed the gears properly.
  2. Surge

    Levo SL Gen 1 SL vs Levo motor noise levels

    I owned a 2018 Levo and now a 2020 Levo SL. The SL motor noise is no louder to my ear. It’s slightly different in pitch but not annoying by any means.
  3. Surge

    Paint quality Levo 2020

    I‘m very picky and have never seen a paint issue on 3 Specialized bikes. I also ride them quite hard, on gravel, rocks, etc, and I have not seen the paint chip.
  4. Surge

    Battery extender cable unplugs

    You also need to lock the cable where it connects to the bike. It doesn’t just push in, you turn the ring about a half turn to lock it in.
  5. Surge

    Levo SL Gen 1 Levo sl extender cable issue

    Check your bottle cage position - it can make your cable appear too short!
  6. Surge

    Levo SL Gen 1 Range Extender Cable Won't Lock Into Charge Port

    Guys - this is because your bottle cage is too high! Same thing on mine - they came with the cage set too high. Just slide the cage down and your cable will reach. Do not bang on the connector with a mallet! I know of one shop that Dremeled the connector to try to make the hole wider. It didn’t...
  7. Surge

    Levo SL Gen 1 SL vs Levo motor noise levels

    Makes sense, as the SL uses plastic gears. These will become quieter once run in - speaking from experience with other vehicles with nylon gears.
  8. Surge

    Levo SL Gen 1 SL vs Levo motor noise levels

    What helped me justify the cost is to start with the cost of a StumpJumper. The SL adds about USD4000 to the price, which seems reasonable.
  9. Surge

    Levo SL Gen 1 SL vs Levo motor noise levels

    T Totally agree. A 35% price increase is just nuts. That said, the component spec has increased from 2018 to 2020 (eg, the cranks are now carbon)... not enough to make up the 35% price increase, but it helps. That said, I have an SL S-Works Founder’s coming in so count me totally crazy. In...
  10. Surge

    How long will Specialized make parts for the Levo?

    Respectfully disagree here - electric motors and batteries don’t require annual service. Unless something is broken or sounds “off”, there’s nothing to do. Ask your local bike shop to service your Levo and they will not touch the electric part, other than basic stuff like cleaning the contacts...
  11. Surge

    Levo SL Gen 1 Official Levo SL Thread

    The official weight is 16.95Kg for Large S-Works.
  12. Surge

    Levo SL Gen 1 Official Levo SL Thread

    My company makes goods in China - there is no slowdown to factories anymore (there was earlier this month) -- so there should not be any delays. The restrictions are on human travel and congregating in groups.
  13. Surge

    How long will Specialized make parts for the Levo?

    @Specialized Rider Care you should convey this 7-10 year parts commitment in your marketing materials.
  14. Surge

    Levo SL Gen 1 Official Levo SL Thread

    The materials are different in both the caliper and levers: For the Ultimate, we held nothing back. Our engineers sculpted the finest materials - titanium and carbon fiber - to make this our lightest four-piston brake ever But the "base" SL comes with Guide R, not G2 RSC...
  15. Surge

    Levo SL Gen 1 Official Levo SL Thread

    Remember the shocks that come with the SL are not standard - they are tuned by Specialized to minimize pedal bob.
  16. Surge

    Levo SL Gen 1 Official Levo SL Thread

    Massive upgrade from which SRAM brakes? Certainly not from the G2 Ultimates.
  17. Surge

    How long will Specialized make parts for the Levo?

    This is great, thank you for taking the time to reply! I can now enjoy my new Levo SL with more piece of mind.
  18. Surge

    How long will Specialized make parts for the Levo?

    Yes, this is our only hope. There are companies that will replace all the cells in the battery. And others that will replace bearings in the motor. The circuit boards and other custom parts will only be replaceable if we have spares, however.
  19. Surge

    How long will Specialized make parts for the Levo?

    Right, agreed. It did come from Mahle’s e-bike division. I am not making it up ;) I have a Levo SL Founders on order, and if I can’t keep it running for a decade, it’s going to be hard to justify the cost, or to buy another e-bike that doesn’t have better support. Bike manufacturers need to...
  20. Surge

    How long will Specialized make parts for the Levo?

    I'm not mixing the concepts. Right now Mahle is saying the warranty period (2 years) is also the lifetime of the product. i.e., they are not committing to anything beyond 2 years. Hopefully we can change their stance, but for now they are only going to make parts for 2 years.
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