SuperFastBiker2019
Member
So, regarding to my broken motor due to the steps unlocker software, I have some bad news: I had been at my dealer this afternoon and he told me that Shimano has checked the motor and has detected that it was manipulated with "bad software". So they did send my motor back to my dealer in unrepaired condition and worst of all, they told my dealer that he cannot buy a new motor for my bike, because Shimano is not selling single unit motors in Germany. The only way to get a new motor from Shimano is in official warranty replacement cases and this seems to be none of them.
This is a real shitty situation and I do not know what to do now with my broken bike.
I´m heavily frustrated!
This is a real shitty situation and I do not know what to do now with my broken bike.
I´m heavily frustrated!
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