Sounds like either a power cable or the battery connector at the end of the battery I had a few of them fail on my last bike take it back to where you bought it as it’ll be under warrantyMy Vala won't turn on this morning. Pulled the controller from the top tube and checked the cable, seems secure. Bike is charged. Only about 20 hours of riding time on it...anyone know other quick checks to perform prior to really digging in? Could the remote battery already be dead and would that keep it from powering on the system? I see 5 LEDs scroll up, down, then down a second time. Kind of annoyed that it won't connect to the app and give me some info.