Reign E+ 2022

[Redlemon]

You may be right… But the bike is brand new and the old one didn’t to that.
Also seems that whining noise varies much from one Reign E+ to another. When does it become a warranty issue, can anything be done to improve?
Cheers!

I think pretty much every Reign E+ is making that noise, it would be plain stupid to start claiming a new motor for this specific ''issue'' just to have the new one do the same.

All the down time, stress & ETC caused by it...go ride the bike you'll forget about it rather quickly

 

[mrandrewau]

Hey the sound in the german forum is the same(he uploaded 2 videos because the first was like 5 seconds short)...I filmed my video in vicinity of the motor and my phone has a pretty decent mic, he obviously has an action cam on the handlebars probably encased so the sound is probably also muffled...

This is how my motor sounds now after a few more km done...very similar as in this video from the first ride....taking in consideration the excellent mic on my phone...so now it's probably a bit more silent...
I can now still awaken the sound though, but only on flat ground at the biggest gears when having just slight pedal pressure...otherwise it's gone...

So your bike doesn't do this sound or?

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Me and my brother's 2022 Reign E make the same sound as in this video. There should be no problem here. There was another video posted earlier where it did sound different though, and possibly a problem.

 

[emtbeast]

Hey guys I guess we are all different...and some of us out there just like a silent bike...no cables rattling, no brakes crying and in the era of ebikes just the buzz off an electric motor...it is what one would expect at this price point...imo...

The buzz of the PWX3 is nice I like it...it is getting quieter with every ride.
I read/heard in an article/review that was saying the Yamaha/Syncdrive motors have a ridein interval of about 200 - 300km until they perfectly settle in.

The decoupling sound/noise if we can call it like that honestly is not doing any damage...so I totally agree with the statement from above...to embrace it and ride...because all hassle the waiting etc...and a possibility that some inexperienced guy servicing your new PWX3 is to much to risk especially if in general the motor works well.

But there is always a but...It is just really fu.... annoying when you like a silent bike

I do admit that it is growing a bit on me...I even think it did quiet down a bit and that it's not so loud when the motor is warm.

From all I read/heard I think that this the nature of the beast and there not much it can be done about it. At first I thought it was the frame resonating so I tried to isolate the frame with foam around the battery...it didn't do much good.

Now I think it's actually the motor housing itself that resonates...I am letting it go for now and will ride the bike. Although I will let my LBS know about it and make them do a remark in my service booklet. If it gets any worse then the bike is going back in under warranty...

I will post a few more motor sound videos for anyone that thinks they need it, in different gears/flat terrain, uphill and in different modes(2, 3, 4, A) from today...they're uploading at the moment...

Cheers

 

[vte.ktm]

OK guys new to the forum thing but thought as a lot of people after information and not a lot out there I'd share my thoughts on this bike.
I ordered a 1 but they were oversold and I was left with taking a reign 2 or nothing.
As I feel the spec is poor I did the following mods.
Fox factory coil in rear
Hope stem and carbon bars
Upgraded levers to rsc
Grips
200ml kslevo dropper.
Cush core front and rear.
Just did some park laps with an extension ride uphill over to another part of the hill so still getting to know it but can confirm the following.
It's heavy, but not cumbersome.
It's fkn fast in straight line and very plush.
It's not super agile being 29 front but doesn't push on corners like a 29 29 bike so good compromise being mullet.
Fork is mint and doesn't need attention.
Motor is very quiet and grunty.
Ran it on 1 and 2 most of the time and only full power when shuttling a jump line.
Walk mode is awesome and made hiking up steep loose area very easy.
All in all this has be wondering if I need downhill bike any longer as it's very capable.
Very pleased with the purchase and looking forward to a lot more riding!
Anyone wondering whether to buy I advise for big hitting ebike as it ate everything I usually ride in my commencal.
My 2 cents. Over and out.

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What exact model of fox shock did you put on it? I need to know what measurements it has, to look for it and what affects the geometry of the bike

 

[mrandrewau]

Hey guys I guess we are all different...and some of us out there just like a silent bike...no cables rattling, no brakes crying and in the era of ebikes just the buzz off an electric motor...it is what one would expect at this price point...imo...

The buzz of the PWX3 is nice I like it...it is getting quieter with every ride.
I read/heard in an article/review that was saying the Yamaha/Syncdrive motors have a ridein interval of about 200 - 300km until they perfectly settle in.

The decoupling sound/noise if we can call it like that honestly is not doing any damage...so I totally agree with the statement from above...to embrace it and ride...because all hassle the waiting etc...and a possibility that some inexperienced guy servicing your new PWX3 is to much to risk especially if in general the motor works well.

But there is always a but...It is just really fu.... annoying when you like a silent bike

I do admit that it is growing a bit on me...I even think it did quiet down a bit and that it's not so loud when the motor is warm.

From all I read/heard I think that this the nature of the beast and there not much it can be done about it. At first I thought it was the frame resonating so I tried to isolate the frame with foam around the battery...it didn't do much good.

Now I think it's actually the motor housing itself that resonates...I am letting it go for now and will ride the bike. Although I will let my LBS know about it and make them do a remark in my service booklet. If it gets any worse then the bike is going back in under warranty...

I will post a few more motor sound videos for anyone that thinks they need it, in different gears/flat terrain, uphill and in different modes(2, 3, 4, A) from today...they're uploading at the moment...

Cheers

Sorry, maybe I am missing something. Is there a particular segment in the video that points to the problem? I thought you were just talking about the whirling sound from the electrical motor, but after watching the video again there may be something else, but I'm not sure if that's the wheel or something.

 

[7869hodgy]

I’ve recently had my motor replaced under warranty and it is noticeably quieter than the one it replaced.

 

[jeanmarc]

I’ve recently had my motor replaced under warranty and it is noticeably quieter than the one it replaced.

Interesting... How bad was it compared to the videos posted here?

 

[emtbeast]

Sorry, maybe I am missing something. Is there a particular segment in the video that points to the problem? I thought you were just talking about the whirling sound from the electrical motor, but after watching the video again there may be something else, but I'm not sure if that's the wheel or something.

Hey, I guess you are talking about my video nr. 2 from my post #1604 on page 54 right? Not sure we are talking about the same video, you cannot hear this noise in my first video post....It's a longer video and you can hear the noise clearly throughout the whole video. ✌

 

[Redlemon]

After watching the video from post 1604 on page 54, I believe we're not talking about that ''decoupling sound'' that is normal to me.

There is however an inconsistant noise coming from the motor on on top of the regular high pitch electric sound.

I believe that sound is not normal, but looks like it's not affecting the performance.

Mine is not doing it, only the high pitch electric sound is present.

 

[emtbeast]

Here are the vids I promised yesterday ✌》》》
》》》

1. Giant Reign E+1 Mode 1 Flat Motor Sound

2. Giant Reign E+1 Mode 3 Uphill Motor Sound

3. Giant Reign E+1 Mode 4 Uphill Motor Sound

Sorry for the cinematic director's cut phone quality video ✌

 

[emtbeast]

After watching the video from post 1604 on page 54, I believe we're not talking about that ''decoupling sound'' that is normal to me.

There is however an inconsistant noise coming from the motor on on top of the regular high pitch electric sound.

I believe that sound is not normal, but looks like it's not affecting the performance.

Mine is not doing it, only the high pitch electric sound is present.

Not even in low gears(big cogs) under low pedal pressure?

 

[trailaddict]

@Redlemon - I can reproduce this noise only when riding slow on Asphalt, having a lite gear and very little pressure on the pedal - something that I never do Per Giant this is by design and nothing to worry about.
For those who don't like it I suggest to either get used to it or buy another bike.....

 

[jeanmarc]

@Redlemon - I can reproduce this noise only when riding slow on Asphalt, having a lite gear and very little pressure on the pedal - something that I never do Per Giant this is by design and nothing to worry about.
For those who don't like it I suggest to either get used to it or buy another bike.....

Yep, slow, lite gear, asphalt, low pressure on pedals these are exactly the conditions where mine does this. You got confirmation from Giant that this is not an issue?
Do you also have the “decoupling" whirling sound?
Thanks

 

[Redlemon]

I don't remember hearing that noise, but on my next ride I'll try to reproduce it.

I just listened to some parts of your last 3 videos and the motor sounds pretty normal to me.

Maybe low speed combined to low gear can cause the sound or when having a crazy high cadence, but honestly when you have to focus on doing something specific to reproduce it, I don't think it's really an issue.

I think the Bosch/Shimano motor rattle is wayyy worse than this.

 

[emtbeast]

@Redlemon - I can reproduce this noise only when riding slow on Asphalt, having a lite gear and very little pressure on the pedal - something that I never do Per Giant this is by design and nothing to worry about.
For those who don't like it I suggest to either get used to it or buy another bike.....

Like I said it's obviously the nature of the Beast to roar like that ✌

 

[trailaddict]

You got confirmation from Giant that this is not an issue?

Per Giant: "When the engine is running freely, i.e. without a force-locked decrease in engine power, the behavior shown occurs.
This can be counteracted by applying appropriate pressure to the pedal."

Do you also have the “decoupling" whirling sound?

Yes. Your Motor sounds perfectly fine to me.

 

[emtbeast]

I don't remember hearing that noise, but on my next ride I'll try to reproduce it.

I just listened to some parts of your last 3 videos and the motor sounds pretty normal to me.

Maybe low speed combined to low gear can cause the sound or when having a crazy high cadence, but honestly when you have to focus on doing something specific to reproduce it, I don't think it's really an issue.

I think the Bosch/Shimano motor rattle is wayyy worse than this.

Like I said in a previous post it is silent uphill and under proper pedal pressure, only under the combo of next conditions(low gear flat terrain, light pressure on pedals) can I awaken the noise.

Those are conditions that I almost never ride so it's fine...will go to the LBS to make a remark in the service booklet in any case it worsens. Otherwise I am riding the bike on like it is.

 

[jbv]

sounds just like mine. i never thought it was abnormal, i just figured it's how high power wattage is delivered to the pedals by the motor, you know, an emtb sound. once i'm on singletrack i barely hear it anymore over the sound of the trail and my general sounds of glee as i make my way uphills with ease.

 

[Gally]

Has anyone had any issues with their battery cover, the left side of mine is kind of loose. The right ride is totally fine, sits tight and flush. Can hear this when out on the bike making a noise. Quite sure water is getting in here as well. Here's a video of it.

loose battery cover

 

[Banksay]

Has anyone had any issues with their battery cover, the left side of mine is kind of loose. The right ride is totally fine, sits tight and flush. Can hear this when out on the bike making a noise. Quite sure water is getting in here as well. Here's a video of it.

loose battery cover

Mine is snug at the top with only a little movement towards the bottom, nothing like that though.

 

[goroncy]

Has anyone had any issues with their battery cover, the left side of mine is kind of loose. The right ride is totally fine, sits tight and flush. Can hear this when out on the bike making a noise. Quite sure water is getting in here as well. Here's a video of it.

loose battery cover

Loose or not you will still need similar hack to what I made. Search this thread for a solution. It will fix your squicking battery cover and water ingress at the same time.

 

[Banksay]

Loose or not you will still need similar hack to what I made. Search this thread for a solution. It will fix your squicking battery cover and water ingress at the same time.

The 3m tape?

 

[Chuggz]

The 3m tape?

3m tape is near unobtainable here in aus ,
I used a similar product Tesa brand

 

[Donamici]

Expect delivery delays in the UK people....

127 Giant eBikes Stolen from Container in England - Pinkbike

A lorry full of 2022 ebike models was broken into near London, England.

m.pinkbike.com

 

[goroncy]

The 3m tape?

3m mastic tape 2228. I don't know how's availability in Scotland though. Try ebay. There is an MTB product that is called "slapper tape" too. This is exactly the same thing but sold in nicer box and for 300% more money.

 

[goroncy]

Expect delivery delays in the UK people....

127 Giant eBikes Stolen from Container in England - Pinkbike

A lorry full of 2022 ebike models was broken into near London, England.

m.pinkbike.com

If they won't find these idiots who did that it would be pathetic. No box with a bike had GPS tracker? Also how they plan to put those bikes into circulation? They do have serial numbers don't they? Also it would be "quite" inefficient to dump the frames and sell the parts only. So I really hope that the police will move their buts (or buttocks because it's UK) and find these wonkers.

 

[Banksay]

3m mastic tape 2228. I don't know how's availability in Scotland though. Try ebay. There is an MTB product that is called "slapper tape" too. This is exactly the same thing but sold in nicer box and for 300% more money.

Amazon have it

 

[Oldcreaky]

Has anyone had any issues with their battery cover, the left side of mine is kind of loose. The right ride is totally fine, sits tight and flush. Can hear this when out on the bike making a noise. Quite sure water is getting in here as well. Here's a video of it.

loose battery cover

Had the same problem with my cover found there was a third small tab on the left side next to the two large ones. This small tab did not locate in its hole properly so pushing the cover out. On trying to bend it so it would slot into hole it broke off, since then it fits perfectly and with no visible water ingress of any sort. The fitting of the cover is one of my pet niggles as it is a bit fiddly but apart from the app issue is the only real small downer from what is a very good bike although i have had a new battery and charger under warranty all sorted quickly by the lbs.

 

[Alkers]

Here are the vids I promised yesterday ✌》》》
》》》

1. Giant Reign E+1 Mode 1 Flat Motor Sound

2. Giant Reign E+1 Mode 3 Uphill Motor Sound

3. Giant Reign E+1 Mode 4 Uphill Motor Sound

Sorry for the cinematic director's cut phone quality video ✌

I have this exact noise from my e+3. I didn't notice it at all when I was out alone or with friend on ebike but then when I cycled with a friend without an ebike, I was in mode 1 or 2, very low gear and spinning legs to climb and I noticed the noise a lot. I also thought something was wrong with my motor because i didn't notice the sound before. I was.gonna take the bike to the dealer but then I got covid, last day isolation tomorrow so I will bring it soon anyway for a checkover.

 

[trailaddict]

There's nothing wrong with this motor. Don't get cracy just because someone is posting something on the internet.