My apologies, I could have been more specific. This is Giant ebike number 3. Its actually a 2021 Trance X Pro 1. My own personal experience with the Giants have been generally good.Give an update after you ride a couple of times. Mine was ready for pickup ( e+2) two days ago, the day I tested positive for Covid. Crazy huh? Hopefully, after Christmas I’ll get a chance to ride it.