Interesting. It does imply they have known about this for quite some time...Had my power cable replaced early in the bikes life. Specialized requested the cable to inspect.
All good since replacement.
Interesting. It does imply they have known about this for quite some time...Had my power cable replaced early in the bikes life. Specialized requested the cable to inspect.
All good since replacement.
I've got the same seat post as you, I have had no problem with it at all, two of my mates also have the same post and again no problem.Dropped my bike in to Chris NYE morning. Left it with them.
Shame it's happened in the holiday period, was hoping to ride yesterday and today before back to work tomorrow. Considering the few miles that I've actually ridden the 2019 Levo Expert which is less than 200, I can't believe Specialised wouldn't of known about this issue before bringing the bike to the market place, surely they must of been testing several of these bikes for months before it was released. The seatpost is the worst version of the Command Post they've ever released yet! I'm starting to loose faith in a brand I've ridden for over 30 years
Dropped my bike in to Chris NYE morning. Left it with them.
Shame it's happened in the holiday period, was hoping to ride yesterday and today before back to work tomorrow. Considering the few miles that I've actually ridden the 2019 Levo Expert which is less than 200, I can't believe Specialised wouldn't of known about this issue before bringing the bike to the market place, surely they must of been testing several of these bikes for months before it was released. The seatpost is the worst version of the Command Post they've ever released yet! I'm starting to loose faith in a brand I've ridden for over 30 years
I've got the same seat post as you, I have had no problem with it at all, two of my mates also have the same post and again no problem.
Ask for the post to be changed, because it shouldn't be stiff
FFS another modded part!The stiff lever is a new recent issue. Before it wouldn’t top out during the ride until I started running the pressure at 90psi and a wipe of GT85 or equivalent on to the stanchion before each ride.
I’ve have asked Chris to get the post replaced anyway. There is also a new modded part available very soon for these posts (internal part) I’m told by Specialized UK.
Quick update re the the above TCU Error....new motor fitted today after extensive testing by Chris and James at Berkshire Cycles. Nearly 5 hours of methodically swapping out parts to eliminate each one and after a slightly confusing red herring (faulty replacement motor ) we are all hoping the problem has been solved.To add to this thread, I had several issues yesterday (after having the new cable fitted) with the attached error light showing on the Control Unit which led to the motor not engaging. I had to remove and re-fit the charge point cap each time to get it to work properly.
Took it out on a 26 mile ride with no problems whatsoever but its yet another niggle with the power that doesn't inspire confidence.
Please post up if anyone has had or is having anything similar to the below. View attachment 9216
Well defo not how it should be, from what I understand the TCU error light can relate to anything motor related so not necessarily the power cable although this should be replaced first I think.Got mine on Monday, drove home. Took it inside (lots of minus degrees here) for charging/drying, but popping battery in today (have not had any time during the week), I could only drive 100-200 metres before battery error message on TCU. Turning off - same happens. Mission control shows no error, only TCU. Did a factory reset without any difference (TCU). Took out battery, cleaned the contact points (looked dry), but still no cigar. Now the error message starts right away. Sounds like fawlty cable..? When I charge it is now just one line flashing on the battery - Is this it how it should be? Could not see this in the manual.
hi,i fitted a new back wheel,but i forgot to fit the magnet,it would ride for aprox 100meters before a blue and red error code,i had a faultey power cable and we had zero no lights at all.hope this helps.Got mine on Monday, drove home. Took it inside (lots of minus degrees here) for charging/drying, but popping battery in today (have not had any time during the week), I could only drive 100-200 metres before battery error message on TCU. Turning off - same happens. Mission control shows no error, only TCU. Did a factory reset without any difference (TCU). Took out battery, cleaned the contact points (looked dry), but still no cigar. Now the error message starts right away. Sounds like fawlty cable..? When I charge it is now just one line flashing on the battery - Is this it how it should be? Could not see this in the manual.
Well defo not how it should be, from what I understand the TCU error light can relate to anything motor related so not necessarily the power cable although this should be replaced first I think.
Note this could also relate to a battery problem as well
My error light was from a faulty motor but I have heard that the rear sensor cable can also be an issue.
Get it back into the shop and ask them to start with a new power cable and work from there.
Not ideal for a bike straight from the shop, did they not test it first?
Let us know how you get on.
Same happened to me, twice cleared fault lights by disconnecting and reconnecting, 2 days ago total failure, replaced power cable, great 24 hour turnaround by Edinburgh Cycles Newcastle. Emailed Specialized customer care, no response, should have bought a haibike.Yes my 2019 expert, started showing the error lights a few times, before the main cable failed and had to be replaced.
Chris at Berkshire Cycles sorted it the same day, so all good.
But if they're failing at this rate, how long before there are stock issues?
Same happened to me, twice cleared fault lights by disconnecting and reconnecting.
Hi Paul, sorry to hear - do you remember which fault lights you had? And were these on the top-tube display (TCU) or on the battery (4 Leds)?
sorry but can I hijack with a quick question?
My and my riding mate ordered a levo comp and levo comp carbon in November, initially we were told march delivery ( which is long enough) but now its not until may.
are you doing anything to try and resolve these long waiting periods?
Are we waiting longer so issues brought up on this forum can be resolved?
Either way I almost feel like forgetting the 2019 and waiting a little longer for a 2020 as half the year has gone.
I posted on here thinking it was relevant regarding possible wiring updates and crud fixes for later bikes, if that is what the wait is for and all is resolved it will hopefully be worth the wait, I am sorry if I am at error, I will delete if thats the consensus.Dear Fridge,
I think it would be better to delete your post here and open a new thread regarding delayed deliveries where you just tag Specialized Rider Care you can do this by @ and then write behind the @ Specialized Rider Care.
I posted on here thinking it was relevant regarding possible wiring updates and crud fixes for later bikes, if that is what the wait is for and all is resolved it will hopefully be worth the wait, I am sorry if I am at error, I will delete if thats the consensus.
great to know !, i had a few of those red lights over the passed two days !!, so it's just the cable, what a relief !Yes my 2019 expert, started showing the error lights a few times, before the main cable failed and had to be replaced.
Chris at Berkshire Cycles sorted it the same day, so all good.
But if they're failing at this rate, how long before there are stock issues?
Sorry no, but perhaps you can help with this new fault, dropped off at Edinburgh cycles Newcastle this morningHi Paul, sorry to hear - do you remember which fault lights you had? And were these on the top-tube display (TCU) or on the battery (4 Leds)?
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