Kiwi Dan
Member
Everything seems to work fine however when I finish a ride it won’t upload the ride data, any ideas out there?
Giant app
- Thread starter Kiwi Dan
- Start date
I have had a similar issue, I just made sure that the RideController was still turned on and kept trying again until it eventually uploaded.
On another occasion I had it fail and would not upload however after removing the battery (to put it on charge) I tried again after putting the battery back in and it worked straight away.
On another occasion I had it fail and would not upload however after removing the battery (to put it on charge) I tried again after putting the battery back in and it worked straight away.
Not sure if related however yesterday I updated my Samsung S9+ which was running Android Oreo to Android Pie and I have just tried to use my RideControl app and it constantly crashes.
Edit: Confirmed the app is broken on Android Pie (9). Apparently it's an easy fix but the developers are not the quickest when it comes to updating this app.
Edit: Confirmed the app is broken on Android Pie (9). Apparently it's an easy fix but the developers are not the quickest when it comes to updating this app.
Last edited:
Boloclips
New Member
Same here just finished a ride and it won’t upload but it’s been working fine up until now
It has always been temperamental. Only works about 50% of time with me. Samsung s8.
I hope they pull the Android version and fix it as well.
Pdoz
E*POWAH Elite World Champion
Version 2 was about 2 weeks after they originally released it,....( they pulled version 1 mid sept 2018) .
When I bought my full e pro ( may 2018) , giant was advertising a non existent app, it took them 4 months to release the first version and only a few hours for it to start causing customers problems.
Makes you question the quality of IT staff at giant?
I checked today. It's still on Playstore.
Carrot Cruncher
New Member
I wrote a scathing review of their app yesterday on the Google Play Store with regards issues with it crashing when trying to record a ride. After taking a screen shot, I sent it to Giant Bikes-USA.
To my amazement I got a reply within hours apologising and confirming their app isn't compatible with the latest Android Version! Apparently they are working feverishly on it and hope to have a new version out soon.....not holding my breath!
To my amazement I got a reply within hours apologising and confirming their app isn't compatible with the latest Android Version! Apparently they are working feverishly on it and hope to have a new version out soon.....not holding my breath!
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Bandicoot
New Member
Does any1 know when app will be fixed?
Mine won’t even connect, just continues to crash when trying to connect
Mine won’t even connect, just continues to crash when trying to connect
I have it running on on Android 9 but the saving ride issue has been around since the app was launched.
I think the version excuse is a red herring.
The Flying Dutchman
E*POWAH Master
The Flying Dutchman
E*POWAH Master
Sweeet! that's where I first got into riding back in 2008! Rode it so much I reckon I do it blindfolded!
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