ep8 motor, who's going to be first to retrofit?

OldGoatMTB

E*POWAH Master
Mar 24, 2020
423
253
27284
There sales numbers probably wouldnt differeniate that much. Spesh sells the most ebikes as a company and they have brose. Bosch were specced on a lot of other bikes until last year when a number of companies switched to shimano. They should have stayed with bosch. Bosch seems to react to developement a bit like toyota. They made continuing little improvements to the gen 3 . That should have been a good signal for companies to stay with them, especially having industry insider knowledge on the gen4 before release which is a great motor built on the evolution learned from the gen 3 and iys needed improvemenys. Bosch equipped bikes seem to be a better value as well. Guessing they offered bike companies better terms/price. Ive now sent a few people to cube because of the bosch motor. They are super happy and keep asking how my shimano warranty is going. One guy is an ex moto trials national champ and hadnt been on a mtb for years. He bought bikes for himself and his boy and they are both terrors on 2 wheels and treat them more like moto durability than mtb durability. He smashed a display already. He had it fixed in a day. Another day he rolled in and got the new software update. Another bosch feature with the constant upgrade ethos is software upgrades.
Im trying to get warrantee and have been trying to be patient. Shimano hasnt returned calls to the shop i went to. Shop did a incorrect diagnosis. Explained everything to the shop and yt. Eventually drove 5hrs round trip to meet the canadian yt guy to show him what i have been explaining to deaf ears. Its a torque sensor but only until i physically show them how it errors out will they understand. Shimano hasnt phoned the shop back. Despite the motor being four years old and the failure rate % shoiuld be well known, you would think they would have enough warrantee replacement numbers to cover sales. Covid sales is irrelevant. Its failure % of a known quantity of motor number sales and a reasonable margin of error that should dictate warrantee stock.
Ive been patient for over 2 months(now very close to 2 1/2 months). Just got a call as i type this. Im atleast on the list now and may have some definitive answers soon. But thats all hearsay at this point and it will still take time with shipping warrantee items and stock hasnt even been confirmed. It sucks trying to be polite with a shop all the while buying stuff from them and thanking them for providing their service and reassuring them constantly that its not their issue and i have $ to pay and everytime you go in you deal with some condescending kid that doesnylt know shit from shinola and they havent heard from shimano .
After all this will i get another e8000 only to have it blow at 1700km and have to go through all thus bullshit jumping through hoops with dipshit shop kids, no return calls fom shimano and an extremely busy bike company? I would hope cycling would add a few years to my life not take 5 or 10 off it. I can get bosch fixed or warranteed, i can buy a spare and if all that fails i can get it rebuilt plus the failure rate is substantially less. The decision is ez. Id much rather have a working bike than a warrantee machine that has a couple neat features that can only be realized when it actually works. Motors are integral to an emtb. They need to be fully serviceable by the user and if not the user than locally at a lbs. That includes all sensors, bottom bracket bearing, connectors and wires. Bearings should be able to be sourced from a bearing supplier or lbs, woring should be protected and generic to facilitate replacement, and connectors should also be generic metal quick connects that can be attached to wires by the user. Home diagnostic through the app needs to happen as well. All these things are already in use in a varity of electronics. Who the hell are these companies hiring for developement? Its like theyre trying to reinvent the wheel and wheel standards are done like the dogs breakfast/end pissed off rant

As far as I know no motor manufacturer has released any hard numbers about failure rates, so making assumptions based on numbers in this forum is really just guesswork. I would _guess_ that more bikes shipped with Shimano motors in the last year or so because so many companies use them. Most of the failures I hear about are Specialized (other than Rail batteries falling out), but that's still anecdotal.
 

Dirtnvert

E*POWAH Elite World Champion
Sep 25, 2018
1,463
1,695
BC Canada
As far as I know no motor manufacturer has released any hard numbers about failure rates, so making assumptions based on numbers in this forum is really just guesswork. I would _guess_ that more bikes shipped with Shimano motors in the last year or so because so many companies use them. Most of the failures I hear about are Specialized (other than Rail batteries falling out), but that's still anecdotal.
I gleaned bike/motor sales numbers and failure numbers from an ebike shop poster on here. Large metropolitan area, fair amount of sales. The failure rates differentiated substantially enough to have a good indication of whats happening warrantee wise. It wouldnrt be a perfect % rate difference between motors but it was over 100 motors that had failed. I figured that gave a pretty good indication on where motors stacked up on the reliability scale
 

R120

Moderator
Subscriber
Apr 13, 2018
7,819
9,190
Surrey
Despite having had a shimano motor fail on me, out of the people I ride with its the least problematic system , I am the only one I know who has had the motor fail, and that was after about 2000 miles of riding year round - mine was a bit of a saga to replace as I tried to do it through Vitus/CRC which was a nightmare, so ended up taking tit to my LBS who are a Shimano Service Center and they had it sent off and a new one back in the bike in about 10 days.

One thing I would never do with a Shimano is buy a bike that uses a third party battery, as these have to be warrantied via the bike brand currently, and most of the horror stories you hear on timescales are on bikes with third party batteries that need to be sent back to them first.

Currently warrantying anything is a nightmare because of how buys shops are, and covid related supply chain delays.
 

Dirtnvert

E*POWAH Elite World Champion
Sep 25, 2018
1,463
1,695
BC Canada
I never would have stopped my ranting if i expanded to include 3rd party batteries.
In the interest of brevity- 3rd party batteries are bad mmmk
#gen44life
 
Apr 18, 2020
182
80
germany
I German mag did a Survey and Shimano had the least users with problems. So while it's not providing sales numbers real world data doesn't indicate that bosch is more reliable than Shimano.
 

Macone

E*POWAH Master
Oct 28, 2018
163
230
Wellington New Zealand
I've just had a new E8000 fitted to my focus jam2 under warranty. Not concerned about next time as I see focus have just released a new jam2 with EP8 motor. Its the exact same bike as mine including the same main battery and tec pac. Only difference is motor, wiring and display/controller. My first motor lasted me 5300kms and 18 months. I'm confident I'll be able to source an EP8 18 months from now, including wiring etc. At the end of the day, its just "parts" that I know will fit. "Glass half full". Let's ride!!
 

Doomanic

🛠️Wrecker🛠️
Patreon
Founding Member
Jan 21, 2018
8,700
10,339
UK
I German mag did a Survey and Shimano had the least users with problems. So while it's not providing sales numbers real world data doesn't indicate that bosch is more reliable than Shimano.

Not everyone with a fault would have replied to that survey.
Number of reported faults is meaningless without knowing the number of units sold and even then the only figure that matters would have to come from the manufacturer.
 

Zimmerframe

MUPPET
Subscriber
Jun 12, 2019
14,000
20,749
Brittany, France
I German mag did a Survey and Shimano had the least users with problems.
It was a crap survey though. It just said how many people had replied with fails. It didn't correlate fails to sales or even fails to number or replies of people without fails. You could read into that anyway you wanted. Bafang was the worlds most reliable motor - because no one with a failed bafang could be bothered replying to their survey.
 

jbrown15

Well-known member
May 27, 2020
792
656
Chilliwack, Canada
Damn! I hope we see more of these. North American distribution and its game on.


Don't hold your breath, I think they've actually been making ebikes for a few years now with no NA distribution.
I remember Polini from back when my son raced 50cc dirt bikes and you'd see them once in a while.
 

Dirtnvert

E*POWAH Elite World Champion
Sep 25, 2018
1,463
1,695
BC Canada
Don't hold your breath, I think they've actually been making ebikes for a few years now with no NA distribution.
I remember Polini from back when my son raced 50cc dirt bikes and you'd see them once in a while.
Oh ok, i hadnt heard of them. I was figuring there was something that wasnt mentioned is why we haveny seen them. It might just be the italian thing. I haveny seen a lot of great distribution and parts supply and support from italian bicycle parts companies. They do seem to engineer some cool things though. Maybe someone buys there emtb motor division. In the vid it was mounted on a gt bike. I wonder how they made that happen? Same mount pattern as shimano ?
 

Spiff

Active member
Feb 27, 2019
447
261
Earth
I believe I am the first to retrofit the new EP8 on a bike that originally had the E8000, attached you can see the graphic evidence, ha ha

Well, if in the future the E8000 of my Ghost broke down and I wanted to mount the EP8, then this is how it would look. The result is good, the mounting holes match like a glove with the old ones, and the EP8 front follows better the line of the down tube.



Ghost con EP8 2MP.jpg
 
Last edited:

Dirtnvert

E*POWAH Elite World Champion
Sep 25, 2018
1,463
1,695
BC Canada
Its like trimming the beer belly. Thats losing the dunlap motor. Dunlap motor is when ur motor dun lap over your battreeee
 

urastus

⚡The Whippet⚡
May 4, 2020
1,548
995
Tasmania

Spiff

Active member
Feb 27, 2019
447
261
Earth
My polish is not too good, so I did not understand a word but it was nice to see the retrofitting.

Shimano has stated that they are not selling it aftermarket, that means that it is only available for warranty replacement, I asked in a couple shops and they said the same. But as this might be different in other countries, Does anybody knows where to purchase an EP8 at a reasonable price?
 

jimbob

Active member
Aug 3, 2020
520
432
East UK
I'm still hoping that in a year or so they will offer it for sale on its own, once production numbers increase. I can't even find a spare E7000 motor at the moment!
 

Feb 27, 2020
73
37
home
Looks like it and they also sell the E7000.
If your polish isn't so 'good' then copy the url into Google Translate and translate to english.
 

Pabs

Well-known member
Jul 27, 2019
108
206
London
My opinion is their approach has been all a bit cloak and dagger........woo spinny magic electric motors, you've not seen these before, oooh, ahh!! [whips cloak over face]

Using a brake anaology, its basically Shimano saying you can't fit a back brake cos yours brake hose is rubber and the new brake has a braided one. Of course people will do it.

(Runs off to check play in e8000:p)
 

jimbob

Active member
Aug 3, 2020
520
432
East UK
Interestingly, I've just asked my local bike shop about a spare E7000 motor, and they said shimano won't allow a motor to be sold on its own any more! They will only allow a replacement unit if fitted by an approved center.

Not sure how other places are managing to sell motors on line if that is the case..?
 

Macone

E*POWAH Master
Oct 28, 2018
163
230
Wellington New Zealand
I went to an event a couple of weeks ago, here in New Zealand. One stand had the new Husqvarna EP8 bikes on display. I spoke to the guy running the stand and he said he had just done a Shimano service course for the EP8 and they even had adaptors to plug the EP8 into existing E8000 wiring harnesses so that the upgrade is simpler and cheaper. I asked about the cost to upgrade my Focus Jam2 and he said about $1800 NZD. I'm not ready to change hopefully for some time. My first E8000 died at 5200kms and I now have about 1300kms on my warranty replacement E8000. I'm confident that when I wear out this one, it won't be difficult to get the upgrade done and I'm happy with the price (I'm a glass half full kind of bloke)
 

EMTB Forums

Since 2018

The World's largest electric mountain bike community.

552K
Messages
27,910
Members
Join Our Community

Latest articles


Top