Try using a different power lead that plugs into the charger and a different plug adapter if using one. I have to change the lead that was supplied. Because the one that came with it was a 2 prong plug on the end. I did try using a 2 prong adapter that plugs into the wall, when I first got the bike but had issues with it.
In the end I worked out that the 2 prong adapter was not applying enough juice. So I found another lead that I had lying around with the correct UK plug on it. Plugged that into the charger and worked ever since.
Not sure if it will work for those guys having issues but its worth a try.
Tried that too, to no avail. It's the same cord here in Finland — but no replacement made any difference.
Decided to make a warranty claim, and now it is being shipped back to Germany. Hoping that they will soon be able to arrange a pre swap, so I can get back to it again.
I've been super unlucky with my Decoy any case — it has been operational like less than 40% of the time I’ve owned it.
It did not sound like a common issue, either. Nor YT nor manufacturers had any idea. I've been unable to find any similar cases either. I wonder what our cases have in common? Any as follows?
(i) Is your chargers date code 1908?
(ii) Did your Decoy show E010 and E012 codes lately? (was able to fix by looking at the Decoy Hacks??? thread)
(iii) Did you charge the bike overnight? (mine was good on the evening but blinking in the morning)
(iv) Something else in particular?
Date code is 1908 I just got my decoy pro race 30 days again
I Charged it over night and then rode to work 45km. When I tried charging it at work it did the same as yours but now the light on the charger does not come on at all
I received a new charger a few days back. Feels good to be back on trails.
Did not find out the reason, though.
So if someone ends up here in the future, you likely have to send the charger back to YT to get the replacement.
Have you found anything [mention]armycole16 [/mention] ?
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