Broke the crank arms on my 2019 Levo HT - easy to replace?

[kingston12]

Fifth ride out on my new bike today and one of the pedals fell off! The thread was stripped off the crank arm, and the other one was much the same. I’m assuming that this is because they weren’t tightened up enough (the correct pedal was on the correct side!)

Are these easy to replace like on a non-ebike? Is there an advantage to buying different ones rather than the standard items? Advice appreciated!

 

[Hitby]

Fifth ride out suggests it’s a new bike? I’d be taking it back to the shop you bought it from - clearly they’ve assembled it wrong (unless you fitted new pedals)?

 

[Zimmerframe]

Lots of ideas on different types/lengths of crank arms for Levo/kenevo in this thread with info on where to buy the bolts and video's on how to change them :

Shorter Crank Arms on Levo / Kenevo? - EMTB Forums

 

[33red]

It depends where we ride but i would go shorter, 155 or 160.

 

[kingston12]

I decided to replace with the slightly shorter version of the original arms to get me up and running quickly, but the problem is they aren’t exactly the same as the original.

They go on fine, but there is no dust cap like on the originals. Does this matter? Does it increase the likelihood of anything getting into the motor or anywhere else important?