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yes, their customer service is very good, let us know how you get on with the revised Storm Grey

if I recall, the Whyte has longer reach and greater stack height in XL than the Rail, which could be significant if you're 6' 4"

Park Tools say for 11 or more speed chains (regardless of whether the bike has a motor), you should change at 0.5% wear. If you do so, you'll get longer life out of your cassette and front ring. Alternatively, just relax and run the whole drivetrain into the ground, i.e. ride it until the first...

doesn't 2018 Levo come with wired remote? For walk assist you need wired remote, the Garmin bluetooth mode changer doesn't support it.

This video by The Yorkshire Bike Mechanic attempting to find an intermittent fault on an Orbea Wild and updating the software, might be of interest.

you could try these people eBike Motor Repair – Exclusive USA Supplier of Performance Line Bearings

I think RAL3026 Luminous Bright Red would be closer. But an even better idea might be to wheel your bike into the nearest nail varnish counter ?

Leo @ onlinepaintshop.co.uk told me they were going to find a new supplier for Storm Grey, he wasn't able to give a lead time, so I asked him for a refund which he quickly organised. I see it's still absent from the list of available colours on their site. I invested in a RAL colour chart and...

Using the term 'Blaster' might confuse some potential buyers - surely it's a Booster?

for a new motor at a more competitive price, you could try contacting this seller on ebay 4mybike_de on eBay I read on one of the Facebook groups that they are very helpful. Alternatively, if NZ doesn't yet have anyone servicing/repairing ebike motors, maybe you could identify someone who would...

are you sure there's no supply closer to home, e.g. via Specialized US or an appointed supplier?

I'll be keen to hear what you think once you've applied your satin Taupe. The gloss Storm Grey I received from them is disappointingly different to the paint on my bike - it's more grey and less blue. I think I will send them some photos and see how they react.

I've got a friend who managed to chip her Rocket Red Levo recently (this was before I became aware of onlinepaintshop - who don't currently do it anyway) and I bought some RAL 3026 Luminous Bright Red. It was quite difficult to get hold of, as most of the ebayers claiming to do any RAL code said...

For anyone in the UK looking for touch-up paint for their frame, Spesh UK have appointed a new paint supplier, who are now listing 50ml bottles of gloss or satin paint in most colours (they tell me they haven't yet mastered Rocket Red as it's fluorescent/luminous). I've just ordered some Storm...

can you elaborate on the meaning of "mechanical nitty gritty"? And is your TL generation 1 or 2?

One thing that puts me off Whyte is the fact that their warranty is not transferable to a second owner. I quite fancy buying the E150 29er to replace my 3 year old Levo, it's got great geometry and I'm not that bothered about the relative difficulty of taking the battery out - but, suppose after...

do you mean a stand for storing (like they would use to display bikes in a shop) or for maintaining? If the latter, check this thread Bike stand for EMTB - EMTB Forums

'Scam' is possibly a little harsh (I'm guessing, I have no experience of using them) but the implication of their website that they've got every size in every colour in stock is certainly laughable.

yes the price is pretty outrageous so worth making your own, internal diameter 24.5mm, external diameter 30.5mm, internal depth 21mm , external depth 26.5mm. The cap has a centre hole to accommodate the tip of the puller, I reckon about 4.5mm on the outside reducing to 2mm on the inside. The...