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  1. S

    Rail battery fell out while riding!

    battery alignment PDF from trek i mentioned attached in case anyone else is having similar issues
  2. S

    Rail battery fell out while riding!

    no, happened on my rail 9 - aluminium frame. looks like a known fault as shop where i bought bike form forwarded me a retailer bulletin PDF from Trek about re-alignment of RIB batteries in down tube and locking mechanisms, although this was for the Powerfly rater than the rail. looking at...
  3. S

    Rail battery fell out while riding!

    sounds like a known fault then and good to hear they are picking it up under warranty with no issues. i', still waiting to hear form my LBS take my battery off the bike for charging so taping wouldn't work, have bought an adjustable velcro strap as an extra security measure. not ideal on such...
  4. S

    Rail battery fell out while riding!

    I think the tight fit now is a fault with the locking and release mechanism For the power tube in the bike, and it was this that caused the initial problem
  5. S

    Rail battery fell out while riding!

    Not opened the casing up so can’t tell. As the face plate took the majority of the damage and the damage to the battery housing itself was slight, I decided to do a monitored test charge in the garden yesterday. All went well, no heat build up while charging or any other signs of issues so think...
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    Clattering coming from new CX2020 motor

    you do notice it on rough rocky descents (of which we have plenty in the peak district) but on my trek rail it sounds no worse (in fact i'd say less) than any chain slap. as other have said, on those type of descents you're normally focused on line choice an not dying, so although peripherally...
  7. S

    Rail battery fell out while riding!

    it’s a Rail 9. Great bike other than this issue. There must be something wrong with the locking mechanism as now trying to remove the battery is not as simple as it was (turn the key and partially pops open normally) and you have to pull it out
  8. S

    Rail battery fell out while riding!

    yeh, I saw that you tube video whilst having a search last night, but couldn’t find anything else other than a few people reporting batteries rattling. Thought I ask on here before speaking to the bike shop. I’ve only had the bike 4 weeks so I’m hoping treks warranty is as good as people say
  9. S

    Rail battery fell out while riding!

    On last nights ride my battery pretty much ejected it’s self while riding along some gravel track. I was going fairly quickly so needless to say it’s made a mess of the battery cover plate, but more worryingly it’s dented the battery it’s self. now the battery was definitely fitted properly (i...
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