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Sent me your tracking #ID in private message, i can check where its is. Melody use airtransport forwarder to poland, important is when cargo left china. Usually forwarder create also trackingid, which can be used to "calculate" expected delivery. No worries, everything is now delayed, air is...

Battery is at home, also with extra charger :)

TOSA wants for battery 650 eur with shipping. Melody 500 Eur, so i ordered there.

Hello, i need to buy spare battery (1 or 2). Is there any shop in EU which have it on stock, or only via melody and wait. Do you know what is current waiting time? Or any way around, how to have extra battery?

dengfu sells them, i have ordered together with bike.

same for me, specially for sprocket and chain rockring :)

i am now around 1500km. no problems till now, i just retight some screws as I respect Nm by dengfu. But they started to loose. Around 1200km i dissasembly motor and check inside of frame, everything just fine.

you are reffering the 3pin yellow rounded connector, which is on Y-cable. We speak about different hexagon connector which is located in central part of frame.

can you cut this cable "marked as 1" and indicate what color of wires are there? This cable goes to to the bus, or to the display?

Nice. Can you specify benefits of command control + big display from Luna? Can you make screenshots of all settings available there? I am wondering, as basic bafang display has all here, but maybe i am missing something.

Strange. Mine wheel rims are 35mm, whats yours?

Usual case here is that your speed sensor is not correctly lined with magnet on spike. See attached picture. Tape there is just to prevent dirt. If align is not the case, you can have: - invalid sensor -> first check connection to motor. Use contax spray for proper contact to motor and good...

I confirm, plastic surrounding is for vertical assembly 1.0 (where DC charging port was located on original CHEEB), where horizontal assembly 1.1 ( located next to motor) does not need it. you use only central part and nut (2 nuts) from inside to secure dc connector. Approach is just horrible...

make a picture with centimeter/milimeter rule, as I assume your hole is exactly as it should be, you just doing something not correct. DC port on side is also on my bike, but you need to respect there is a bit ovality and put in in correct way. ALso on DC port there is a nut which must goes from...

BESST tool and probably change battery protection limit from 30%to something lower-> 10-15%

yes, its charging DC port. used to be on different place, but exposed to horizontal water drain. this place is bit better (not optimal again).

frame size is for shock irrelevant. You can fit same shock into S,M,L and XL size. What you need to do is order offset bushings to match longer 216 length instead of 210=6mm iffset. Meaning you need to have at least 3mm offset per each bushing...

On M600 (i dont know about m500, but i think its the same) are each connector color-coded with different shape and colour. So you cannot make it wrong, if you respect color and shape. ON motor there are 2 black connectors with same shape but one is male, one is female (so again you cannot make...

no play on my headset-used original from dengfu describe play. horizontal or vertical play? usual cases are as follow: 1. not correct assembly order. 2. is fork cut correctly? Is there 2-3mm below headset top? maybe better to visit your local serviceman :)