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New update is under developing to solve this issue. Will be released soon.

yes, after loop issue, update by LBS and succesfully my trance x 2021 get the latest firmware version

it depends which charger are you using. For example, old chargers, from 2019 models work fine and have no problem on these new trance. I tested with my trance 2019 and trance 2021

thats the point, I can't understand why is this problem happening, has no sense.

Yes, I understood it? That plug is just a couple of cable which connect with the battery...if the charge works fine until 90% why it can not get charged the last 10% ?? Is the same plug as Reign 2020, I didn't hear about this issue before this new trance 29"

Hi, doesn't look there is a problem with the charger if it can charge the battery out of the bike. I think there is something wrong about compatibility bike-battery. Let us know any new about

Hi, any new about solutions for this issue? Sure you can charge it out of the bike, but this is not accepted as solution.

you need just a 104bcd standar chainring and bolts to hold it.

same app version for Android, same bike, but problem continue, wrong values for set up, and it doesn't save changes. Version: 20200620000 I will try to upload the bike with ServiceTool in my dealer, perhaps is the problem. With the latest app version, did you get and update first time you...

Can your bike save motor assist tune modifications? Even with the latest app version it doesnt save my setting

this issue is easy to check. just check if the charger can charge other battery, and same time test your battery with other charger or in another bike. This way you will test both components and you will confirm which one is not working or probably both are broken. There is a big problem with...

How much air pressure are you setting your fork in Trance X E+ 1 ? I just check it today, 100psi for 70 kg. I also check the tokens thinking to add 1 or 2, but there 4 already installed for my brand new bike. How many tokens is the limit?

Getting dirty

Yes, de ED reference is the new one. Is much better hub, as you can see is quite similar to DT Swiss 350 hybrid: Maybe in July this new hub was not ready yet.

app update??

I don't recommend to put grease in the freehub. Much better to use just oil and take care more often, to clean and lubricate it.

yes, that's totally true, this red greasse is shit for the pawls.

under top tube

just a pic to compare both wheel sizes? I can tell you also a quick review about differences between both bikes as I was riding Trance E+1 27'5" and now I'm riding Trance E+1 29"

there are 2 main problems with these rear hubs: pawls system: very poor quality, not strong enough. Hub come with so much grease and the spring is not so strong, so grease + dirty/dust make it doesn't work and sometimes just 1 o 2 teeth are supporting all the power due this reason. Result...