inwoods
Active member
Damn what a nightmare, this is exactly the kinda thing I worry about, the only thing that could ease the worry is a quick turnaround IF it does go wrong and 2 weeks is way too long already and nothings even been done, even worst the fact that they want the full bike back, having to remove pedals and any other things you have changed, complete joke.
You definitely should be given the option to return just the motor and maybe even straight to shimano yourself and they can pass the bill on to crc preventing silly amounts of downtime, hopefully this is something they look into in the future.
I wonder if you will be compensated for the downtime, I wonder what happens to your warranty after that.
Gutted for you.
You definitely should be given the option to return just the motor and maybe even straight to shimano yourself and they can pass the bill on to crc preventing silly amounts of downtime, hopefully this is something they look into in the future.
I wonder if you will be compensated for the downtime, I wonder what happens to your warranty after that.
Gutted for you.