Various connection issues with new Turbo Levo 2019

[Kave]

I have just ended my first ride with my 2019 Turbo Levo FSR. I had a real problem making it connect Blevo on my iPhone Xs the second time. I removed pairing, resetted the Levo, rebooted iPhone, blueooth on off etc. After 30 mins I just started riding. After 10 mins of riding I managed to pair it. The rider watt numbers was way off all the time. Next ride I tried using my Edge 1030, same problems there, rider watts is way off.
Is this how it is now or is it a warranty issue? On the 2018 bikes I have tried this was flawless. My bike does not have the latest updates, I am more or less hesitant regarding this since I then wont be able to adjust top speed.

 

[Maastricht]

I have just ended my first ride with my 2019 Turbo Levo FSR. I had a real problem making it connect Blevo on my iPhone Xs the second time. I removed pairing, resetted the Levo, rebooted iPhone, blueooth on off etc. After 30 mins I just started riding. After 10 mins of riding I managed to pair it. The rider watt numbers was way off all the time. Next ride I tried using my Edge 1030, same problems there, rider watts is way off.
Is this how it is now or is it a warranty issue? On the 2018 bikes I have tried this was flawless. My bike does not have the latest updates, I am more or less hesitant regarding this since I then wont be able to adjust top speed.

As you said yesterday you are riding with firmware 3.019, correct?!

If so, this phenomenon (watts issue) is part of one of the early firmware issues. From my perspective you would be able to solve it with a firmware update. @PaoloBLEvo, please confirm... However you will not be able to adjust speed via BLEvo after the update anymore!

 

[PaoloBLEvo]

As you said yesterday you are riding with firmware 3.019, correct?!

If so, this phenomenon (watts issue) is part of one of the early firmware issues. From my perspective you would be able to solve it with a firmware update. @PaoloBLEvo, please confirm... However you will not be able to adjust speed via BLEvo after the update anymore!

@Maastricht says the right thing..
Nothing to add

 

[Kave]

Ok, thanks for the info. I will consider my options then. But I guess smart power in Blevo will not work since it can’t reliably messure power right @PaoloBLEvo ?
Thank you for your excellent help

 

[PaoloBLEvo]

Ok, thanks for the info. I will consider my options then. But I guess smart power in Blevo will not work since it can’t reliably messure power right @PaoloBLEvo ?
Thank you for your excellent help

Yes.. You can use only Smart HR because, in this case, BLEvo uses only heart rate..