Turbo Levo battery failure, TCU dead, how do I remove levociraptor de restriction before going back to bike shop ?

[Grannyjones]

The battery is 10 months old and has experienced total failure. 3 green lights permenantly lit.
The trouble is the bike is currently de restricted and the TCU won't turn on as a result.
I need to take it to bike shop for another major problem (Frame damage and noise) as well as for a new battery.
The problem is I can't remove the de restriction before taking the bike back to the shop due to the TCU not turning on as a result of the dead battery.
I am aware that the TCU has got it's own small backup coin battery, why can't it turn on using this ?
Failing that, how do I remove the de restriction when the TCU is just remaining off ?
Derestriciton is currently by Levociraptor. On mine I don't even need the device connected to the bike all the time to derestrict it.


I might also add that my motor is now out of warranty so do I have nothing to worry about by bringing a de restricted bike into the bike shop ? Is it only the warranty on the motor that gets effected by this, or can they void the warranty on everything to do with the bike ? My frame and battery are still in warranty.

 

[Joakim]

All great questions, did you ever get any clarity? It seems the levociraptor changes the wheel circumference and that setting is just still there even if you remove it

 

[Tooks]

The battery is 10 months old and has experienced total failure. 3 green lights permenantly lit.
The trouble is the bike is currently de restricted and the TCU won't turn on as a result.
I need to take it to bike shop for another major problem (Frame damage and noise) as well as for a new battery.
The problem is I can't remove the de restriction before taking the bike back to the shop due to the TCU not turning on as a result of the dead battery.
I am aware that the TCU has got it's own small backup coin battery, why can't it turn on using this ?
Failing that, how do I remove the de restriction when the TCU is just remaining off ?
Derestriciton is currently by Levociraptor. On mine I don't even need the device connected to the bike all the time to derestrict it.


I might also add that my motor is now out of warranty so do I have nothing to worry about by bringing a de restricted bike into the bike shop ? Is it only the warranty on the motor that gets effected by this, or can they void the warranty on everything to do with the bike ? My frame and battery are still in warranty.

I don’t think it would be fair to void the warranty on the frame due to fitting of a velociraptor, but I’d have thought that all the power electronics (incl the battery) would be voided by the use of such a device.

Best hope that your bike shop is a friendly one and will make that case for you?