Levo Gen 2 Specialized, please reply to my email ticket 04326859

[happybutsad]

I first email specialized on May 5th and finally got a response on July 20th from Ian K in USA Rider Care. The communication after that was a tad better with a response every couple days or so but it has now been 8 days and 3 emails with no reply. I am trying to give them a chance to make good of my issue before sharing all the headaches publicly so if anyone works for them and can reach out that would be great.

 

[Zimmerframe]

@Specialized Rider Care

I know you guys are maxed out at the moment and it's not physically possible to maintain the normal levels of gold star service .. You might not even get chance to read this ..

 

[Specialized Rider Care]

Hi @happybutsad - I'll respond on a PM.

 

[Tobers]

Hi @happybutsad - I'll respond on a PM.

Nice

 

[happybutsad]

Hi @happybutsad - I'll respond on a PM.

Please reply

 

[happybutsad]

Hello?

Hi @happybutsad - I'll respond on a PM.