No lights on my new Levo

[r23ves]

Hey everyone, I just got a new 2019 Levo a few days ago. I left it on charge last night after a 30ish mile ride. I just fitted a dropper post today but after getting everything installed I've come to test it and the bike seems completely dead. Hold down the power button and nothing happens, no battery idicator lights and no power either. I plugged in the charger and there is a green light on the power brick (it stays green regardless of whether its plugged in) and no lights on the battery itself.

I should say when I was riding it home last night I did notice a burning smell up one of the hills on the way back. I thought perhaps the smell came from a passing car and didn't think much of it, the bike got home under power without issue. If something burned out shouldn't it have died there and then.

Are the green battery lights always supposed to come on when the charger is plugged in? Is there another switch or fuse or something I'm missing? Is it possible I did something when installing the dropper post?

Thanks

 

[Mcharza]

I would first try to remove the battery and put it back

 

[r23ves]

I would first try to remove the battery and put it back

Well now I feel like an idiot because that worked straight away! ? Is re-seating the battery a common thing that needs doing?

 

[lenny74]

Well now I feel like an idiot because that worked straight away! ? Is re-seating the battery a common thing that needs doing?

Come on, we all know that unplugging and plugging back in is the first rule of any electrical failure!

 

[pgtips]

Well now I feel like an idiot because that worked straight away! ? Is re-seating the battery a common thing that needs doing?

Well no really in this case, the Levo battery should turn on and off whilst is on or off the bike.

 

[MattyB]

Well now I feel like an idiot because that worked straight away! ? Is re-seating the battery a common thing that needs doing?

Well no really in this case, the Levo battery should turn on and off whilst is on or off the bike.

I am pretty sure someone already reported this as an isue on the forum a few weeks ago; try a quick search in the Specialized forum.