TOTALLY agree with you on all of this. I'm sick of this throw away culture that Capitalism has created and fed us. We're spending outrageous amounts of money, for something we don't even need. And then they have the audacity to make parts that can't be service or repaired! Can't make parts that last a long time and that are durable! It's evil and wrong.
"It is proof of a base and low mind for one to wish to think with the masses or majority, merely because the majority is the majority...."
That quote is still as relevant now as it was in his time. Something that the majority of the world needs to realize and understand. One of the greatest human minds in history 
that's true - "right to repair", but I read somewhere that Shimano for example, wants exceptions from that.
Hang in there guys. Please don't forget that we can service and repair many of these motors worldwide. We have the parts, tools and knowledge... plus we are working very hard to find upgrades and sealing solutions. With service partners now in 36 countries so far (these are not all shown on our website because it takes nearly a year to get them up to speed). We also promote 'self repair' by offering parts, "how to" videos and information.
Typical. And that wouldn't be a difficult problem to solve - just exempt batteries from it. Make batteries an item that must be replaced entirely, rather than repaired, but the rest of the bike can be repaired. It's not like the battery isn't already a separate part of the system! Pretty poor excuse to be totally exempt because of that.
Even better would be the batteries individual in a case, like every other electrical item. And easily replaced by the end user. The individual batteries could require a UL or CE certification to be sold in the US with a scannable QR code to verify authenticity. Realistically, these 18650 batteries have a retail price of less than $2 each (and wholesale price often $0.35 and less) for name brand LG, Samsung, Sony or Panasonic too. Then, an e-bike battery replacement would be $80 instead of $800. Perhaps more would use e-bikes for transportation and be a greener solution instead of the greedy industry taking advantage of consumers with excessively high repair and maintenance costs that can exceed the price of the bike.
Normally when I don't post information, I usually put a good explanation. I have, many times explained why I won't post this particular information. Added to that, the detailed information I have, is 95% from the UK. To correlate this info across different threads or even forums, with people from different countries, would be near impossible to get a clear picture of whats going on. And very possible that many people would not buy the bike of their dreams, because a few people had a bad experience.
Some are, some not so much! There was definitely a big swing away from serviceability, but the EU sustainability laws seem to be bringing this back a little bit. Electronics and software are the big issue. A lot of our work is keeping people going by any means. If their motor is destroyed or beyond economical repair, we will try and offer an alternate motor for example.
Yeah, that sucks. Basically they want us to spend a fortune on a whole new motor and have it reprogrammed for an extortionate fee at one of their Bosch dealers. As if the bikes weren't already insanely expensive in the first place.
