Levo Gen 3 Levo Gen 3 : No firmware updates in about 2 years

[RickBullotta]

Does anyone else find it surprising that there haven't been any firmware updates in quite a long time for Gen 3 Levos? I have to think there were SOME improvements or features that could have been implemented in all that time.

 

[Polar]

Does anyone else find it surprising that there haven't been any firmware updates in quite a long time for Gen 3 Levos? I have to think there were SOME improvements or features that could have been implemented in all that time.

It's around a year since last major firmware was released and had to be updated at the LBS not by yourself for unknown reasons.

 

[RickBullotta]

It's around a year since last major firmware was released and had to be updated at the LBS not by yourself for unknown reasons.

Yup - that was for the battery though. Surprised there's been nothing for the motor or the TCU.

 

[steve_sordy]

New motor from Speccy on the way?

Edit: That was a question, it was not a statement. Not based upon any inside knowledge.

 

[BushLevo]

Same for Gen 2 levos. My battery was updated Feb 23, and the 80% charge limit feature hasn't worked since. No updates of any type forthcoming. Spesh seemed to have dropped the ball globally on this and their new app is a train wreck.

 

[Dax]

May be linked to Spesh cutting costs worldwide after the pandemic boom/bust cycle?

Although my 2018 Kenevo is still running 2018 firmware…why mess with perfection?

 

[Bender]

The only feature I miss at this point is a working "cap charge to 80%". It used to work, but stopped working entirely. My impression is that it worked until it reached a 100% cycle (10 charges or so). Now it always charges to 100%

 

[RebornRider]

I'm old enough to remember when "no updates for xx months/years" was a good thing. It meant the product was stable and working properly. I also remember when product design teams wouldn't release their product until they thought it was complete. Now that products are controlled by software, the manufacturer can released a half-baked product knowing that the customers expect there to be frequent updates.

 

[Bender]

I'm old enough to remember when "no updates for xx months/years" was a good thing. It meant the product was stable and working properly. I also remember when product design teams wouldn't release their product until they thought it was complete. Now that products are controlled by software, the manufacturer can released a half-baked product knowing that the customers expect there to be frequent updates.

The reason for this is how incentives work on most software companies: People are not promoted or get bonuses for fixing things. This is "invisible work". They get promoted for launching new things. The end result is what you see: Half baked products. If there's a given version of a product, people would rather make a new version that has 80% of the features of the original (they always discard the 20% harder ones to implement) than fix the old one.

But I digress...

 

[mmcengineer]

I'm old enough to remember when "no updates for xx months/years" was a good thing. It meant the product was stable and working properly. I also remember when product design teams wouldn't release their product until they thought it was complete. Now that products are controlled by software, the manufacturer can released a half-baked product knowing that the customers expect there to be frequent updates.

Exactly this the apple generation has a lot to answer for

 

[RickBullotta]

I'm thinking more about many features that could easily have been added to improve the utility and flexibility of the TCU, better external integration, some basic data analysis that could make recommendations on tuning the various modes, more configurable controls (e.g. a better way to use walk mode), more detailed troubleshooting and fault indicators, and so many other things that could have been done.

 

[DuncanDoughnuts]

Took my bike in yesterday ... and there was an update... was told the software was rather old ... found that strange since I bought it feb.
seem you can only update in store now

 

[Thiefyo]

So small news i've been talking to specialized rider care to understand why i cannot enable system lock on my bike and while talking about this he pointed out that he noticed that i have to deliver my bike to the shop to perform an update.. and i was like huh? the app did not say anything.. so that's why i am here and this was his response...
They are working on this now. There is no way for the TCU to use the lock function and there are no options to change that in the future. As of right now the over the air update is not functional at this time. All updates will have to go through your local dealer.

Apologies for the confusion on this one. "

 

[RickBullotta]

So small news i've been talking to specialized rider care to understand why i cannot enable system lock on my bike and while talking about this he pointed out that he noticed that i have to deliver my bike to the shop to perform an update.. and i was like huh? the app did not say anything.. so that's why i am here and this was his response...
They are working on this now. There is no way for the TCU to use the lock function and there are no options to change that in the future. As of right now the over the air update is not functional at this time. All updates will have to go through your local dealer.

Apologies for the confusion on this one. "

Well, there ya go. Maybe that answers my original question?

 

[rikidc]

there are new motor firmware updates, anyone has updated?

 

[RickBullotta]

there are new motor firmware updates, anyone has updated?

Not for the Levo, at least not for my Gen 3.

 

[Black Bear Trail]

I've had my Levo Gen 3 for two years, since April 2023, and I have never updated the firmware once. I can't, because I'm in Japan.

 

[Janisj]

there are new motor firmware updates, anyone has updated?

I saw them in the S App, but you need to go to the Shop to do that, no OTA. (Levo Gen3)

 

[DuncanDoughnuts]

I saw them in the S App, but you need to go to the Shop to do that, no OTA. (Levo Gen3)

Where in the S app do you see if there are updates? Been racking my head
Looking for it. On the old app it was so easy to find.

 

[Janisj]

Where in the S app do you see if there are updates? Been racking my head
Looking for it. On the old app it was so easy to find.

These were as popups in the main screen 3 weeks ago. After a while they just dissapeared, probably due to too many customer requests to Specialized. By clicking on it there was full info on firmware versions and change log, then you could choose a dealer for update visit. It is known that Specialized can adjust APP functionality and properties OTA and without APP update installation. In the same OTA way Specialized ripped-off MC APP.

 

[kawamaha]

Where in the S app do you see if there are updates? Been racking my head
Looking for it. On the old app it was so easy to find.

popup, yes.

 

[Stompweaver]

I haven’t had this pop-up on my Gen 3 yet. Is anyone able to screenshot and post the change log for these updates?

 

[cream]

It's like the app development is backwards. I remember first versions of MC app, intuitive, had all that you wanted, showed some meaningful information(even battery error codes) compared with their latest app which is a joke....

Anyway, gen3 latest released firmware for Motor is 8.6.0 and battery is 4.6.6 (700Wh).

 

[rikidc]

 

[Stompweaver]

Thanks @rikidc

Not big changes then. I’ll still get mine done I think. It’s a shame that it can’t be OTA as it used to be.

I agree with @cream the old MC app was much better than the new one. It had much more useful information and was more intuitive to use. The new one looks nicer and that’s about it.

 

[cream]

@rikidc My bad

 

[bdoviack]

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I saw this on my app as well but was unable to update. Do you know if you can install this yourself without visiting a Specialized Dealer?

 

[DuncanDoughnuts]

I saw this on my app as well but was unable to update. Do you know if you can install this yourself without visiting a Specialized Dealer?

Old app yes..... New app I'm afraid you need to visit your dealer