Tony.OK
Active member
Will going back to an older app make bike go back to older firmware?
Well I've just messed up what app fuctionality I had haha, tried to go back to an old app and wouldn't let me open without updating app, had to install newest version and now I'm stuck with the firmware update required that won't work, I'd forgotten that I had to use an old tablet last time as my android s10 has had issues before with crap Giant app. Went to use tablet and wife has told me its in shop being repaired ? maybe its time to upgrade to that Trek Rail 9 I've been looking at.....had it with Giant!I haven't tried yet but I've gone back to 1.4.3 which is the version that has the stupid walk feature. I,m going to try one of the older versions tomorrow and I'm hoping it goes back to the 1 button walk setting but I don't fancy my chances.
Sorry Tony forgot to check are you using IOS or AndroidWell I've just messed up what app fuctionality I had haha, tried to go back to an old app and wouldn't let me open without updating app, had to install newest version and now I'm stuck with the firmware update required that won't work, I'd forgotten that I had to use an old tablet last time as my android s10 has had issues before with crap Giant app. Went to use tablet and wife has told me its in shop being repaired ? maybe its time to upgrade to that Trek Rail 9 I've been looking at.....had it with Giant!
Is anybody having a problem getting the firmware to update. The problem with the app is it won't allow you to use it unless you update the firmware but everytime I've tried to update the firmware I get a message "update failed try reinstalling the battery or contact your dealer" and then the only way from here is to exit the app. So now I can't change power levels or check the percentage of my battery.Starting to get sick of this thing
Nicho if they can't get it to work and you are using Android you can uninstall the latest version of the app and sideload version 1.4.3. Make sure you disable the auto update or it will just go back to the latest version. You can get a copy of the old version here Download RideControl 1.4.3 Android APKUnfortunately I had this problem today (2019 Trance SXE+0 Pro)!
Despite many attempts including re-installing the battery, turning Ride One and Bluetooth on and off, etc I could not get it to install.
It is now in my LBS for them to try to update it via their computer.
19 and 20 bikes get different firmware with the latest app. My 19 Trance is running the most recent release with no issues.I think it is not a good idea for people riding 2019 bikes to update the app to 1.4.4 as it will not work.
Giant made a new mistake in this version that is only useful for 2020 users who get their auto mode working again.
Thats what I tried but the old app wouldnt even open without saying there's a newer version of app, had all auto updates off etc. Better off never using app once ya have power levels set hahaNicho if they can't get it to work and you are using Android you can uninstall the latest version of the app and sideload version 1.4.3. Make sure you disable the auto update or it will just go back to the latest version. You can get a copy of the old version here Download RideControl 1.4.3 Android APK
Nicho if they can't get it to work and you are using Android you can uninstall the latest version of the app and sideload version 1.4.3. Make sure you disable the auto update or it will just go back to the latest version. You can get a copy of the old version here Download RideControl 1.4.3 Android
You installed the last version of the App and your bike was updated too ? Are you using a '20 Control One remote with Ant+ or still the '19 ?19 and 20 bikes get different firmware with the latest app. My 19 Trance is running the most recent release with no issues.
19 bike with original controller, latest app and latest available FW.You installed the last version of the App and your bike was updated too ? Are you using a '20 Control One remote with Ant+ or still the '19 ?
Can you confirm which firmware version you have now ? When I look at the firmware installed by the latest app for the '19 remote it is still the same as previous version (20193112000).
Thanks
Yes. Then did the same update from my phone on my mates 20 Trance and his updated to 20191231001.Thank for the screenshot, so the last app version works with '19 bikes. Did the last app perform a firmware upgrade on your bike ?
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