Kiox problem - keeps resetting after few seconds

[Broke]

Hi all,

I have a problem with my kiox. After like 5-7 seconds after start, kiox shuts down and starts again. It even does so when I take it of bike. Its hard even to turn it off. I already tried recharging bike, I even changed battery in bike for another I have, battery in kiox is full (it shows it), i cannot connect kiox to phone, cause it is restarting all the time. I dont know what to do. But what is weird, my motor is working without a problem and without stopping, even when kiox keeps restarting.

Did anyone have this problem? What can I do? The bike is exactly 2 years and 20 days old, so the 2-year warranty is gone...

 

[Mteam]

Power button stuck down?

 

[Broke]

Power button stuck down?

No, thats not the problem

 

[Funkeydunk]

Have you tried getting you LBS to see if there’s a SW download, occasionally they glitch when new until the SW is uploaded. But you may have to buy a new one. Another thing to try is plug another kiox into your bike to see if it still does it, at least you can rule out the kiox if it’s still doing it with a replacement.

 

[Dolfi]

Hi all,

I have a problem with my kiox. After like 5-7 seconds after start, kiox shuts down and starts again. It even does so when I take it of bike. Its hard even to turn it off. I already tried recharging bike, I even changed battery in bike for another I have, battery in kiox is full (it shows it), i cannot connect kiox to phone, cause it is restarting all the time. I dont know what to do. But what is weird, my motor is working without a problem and without stopping, even when kiox keeps restarting.

Did anyone have this problem? What can I do? The bike is exactly 2 years and 20 days old, so the 2-year warranty is gone...

Hello,
I have the same problem! How you solved it?

 

[irie]

Is there a coin battery in the assistance controller (eg Purion)?