Important safety note from Canyon: the Spectral:ON CF / CFR and Torque:ON CF models may have damage to the battery

[Ozone08]

This is the part that confuses me in the email highlighted below.. Are they saying they take back the batteries to a Canyon factory and dispose them in accordance with the local law? Anyway i guess
we will find out in a month.

" If you detect any potential damages in the housing, we take back the batteries at our Canyon Factory Service locations in Germany (Koblenz), Belgium (Rotselaar), Netherlands (Eindhoven), Spain (Tres Cantos/Madrid) and USA (Carlsbad). Otherwise, dispose of the battery in accordance with local legal requirements."

 

[Uncomfortably_Numb]

They are saying that you can take the batteries back to their Canyon-Factory Service depots in Germany (Koblenz), Belgium (Rotselaar), Netherlands (Eindhoven), Spain (Tres Cantos/Madrid) and USA (Carlsbad).

The UK doesn't have one so you would dispose of the battery at your local recycling centre, if they'll take it (good luck with that!).

 

[Ozone08]

They are saying that you can take the batteries back to their Canyon-Factory Service depots in Germany (Koblenz), Belgium (Rotselaar), Netherlands (Eindhoven), Spain (Tres Cantos/Madrid) and USA (Carlsbad).

The UK doesn't have one so you would dispose of the battery at your local recycling centre, if they'll take it (good luck with that!).

Gotcha cheers buddy, I'm a mechanic I have a battery scrap guy so that wouldn't be a problem. Well as much as this sucks at least we will have a fresh battery (done 2500 miles on mine)

 

[Mad_Angler1]

It's a pretty poor overall design when you look at it. The battery has it's weight pulling down and it's screwed in with bosses in the moulding. All stress is pulling on that. Throw in vibrations and and the aggressive use case is a bad mix.

Tbh this shows that any barrieries in these kind of bikes need to be in extremely solid likely aluminium casings tbh. One could argue this is a sign of cost cutting but you can't expect people to think of this stuff before it's happened.

With regards to safe use of these there is no indication its BMS or a cell issue. It seems entirely to be based around battery casing failure then allowing I water so if your pack is not showing signs of issues in this regard from a safety perspective things should be ok, however you are then going againt manufacturers ready recomendations and never listen to internet armchair engineers

Sorry to those having issues a horrible position to be in.

 

[Uncomfortably_Numb]

Gotcha cheers buddy, I'm a mechanic I have a battery scrap guy so that wouldn't be a problem. Well as much as this sucks at least we will have a fresh battery (done 2500 miles on mine)

Does he even take Lithium batteries? If he does, it won't be for long, there is legislation coming for the handling, storage and transportation of them.

 

[Ozone08]

Does he even take Lithium batteries? If he does, it won't be for long, there is legislation coming for the handling, storage and transportation of them.

it's a company in the northwest England, I think if my battery doesn't show any signs of cracking I'm going to run it completely flat and keep it as a spare. If its cracked it's getting scrapped.