GoPro update problem, we’ll for me anyway

EMTBSEAN

E*POWAH Elite
Subscriber
Feb 20, 2020
1,019
722
Sheffield
Bit a strange one this but please bare with me, my new GoPro 13 arrived today but I have a problem updating it, my old iPhone 7s is too old and will not allow me to update my GoPro, I’ve looked at YouTube and there’s a way of updating the GoPro manually but it’s click click tap tap and well beyond my technical abilities, can anyone explain in easy to understand steps of how to do this update please, I know I need a new phone but I’m not a contract type person so it’ll mean paying out £999 for a new iphone 16 pro, any help would be very much appreciated please 👍
 

Mikerb

E*POWAH Elite World Champion
May 16, 2019
6,526
5,004
Weymouth

Windows:​

  1. Ensure your GoPro is powered off and has at least 50% battery charge.
  2. Insert your SD card into your computer and find the root level of your SD card.
  3. Download the update files here.
  4. In a new File Explorer window, go to your downloads, unzip the downloaded file, and look for the folder, UPDATE.
  5. Copy the unzipped UPDATE folder.
  6. Go to the window that has your SD card's root level showing and paste the UPDATE folder in an open space.
    • You should end up with DCIM, MISC, and UPDATE folders displayed.
  7. Safely eject the SD card from your computer, insert it into your GoPro, and power the camera on.
  8. Allow the camera to complete the update process (it'll turn off and on a couple of times).
  9. Once the rear LCD shows the language selection screen, you're good to go!
  10. If you're having trouble doing the manual update, try a different SD card.
 

Mikerb

E*POWAH Elite World Champion
May 16, 2019
6,526
5,004
Weymouth
above from the main Gopro web site so obviously the hyperlink to the update files will not work here. The process is not doubt the same but the a bove was listed as the manual process for the Gopro 12 Black as opposed to the 13!

Much easier to just download gopro Quik onto your phone and then pair the app with your gopro and any updates will be automatically downloaded. .......or are you saying Quick will not download to your phone??

why do you think a brand new Gopro needs an update anyway??
 

HandsomeDanNZ

Member
Subscriber
Jun 16, 2024
81
147
Auckland NZ
above from the main Gopro web site so obviously the hyperlink to the update files will not work here. The process is not doubt the same but the a bove was listed as the manual process for the Gopro 12 Black as opposed to the 13!

Much easier to just download gopro Quik onto your phone and then pair the app with your gopro and any updates will be automatically downloaded. .......or are you saying Quick will not download to your phone??

why do you think a brand new Gopro needs an update anyway??
Every Brand New GP I have ever had needed an update out of the box.
 

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