GIANT RIDE CONTROL APP HAS LANDED ON PLAYSTORE

[Pottsy]

Where do find the update..?

It's on the Android Playstore. GIANT RIDE CONTROL

 

[tretopflir]

Ah... I guess I’ll have to wait on Apple.

 

[Pottsy]

Ah... I guess I’ll have to wait on Apple.

You should come over from the Darkside and join the Rebellion. Much more freedom with Android.

 

[tretopflir]

Ah... I guess I’ll have to wait on Apple.

You should come over from the Darkside and join the Rebellion. Much more freedom with Android.

Ya. The borg has me in its grips. Work uses iPad so,,,,,

 

[Pottsy]

GIANT. Good bikes, fecking useless apps.
Latest update doest open. Tried two different phones.
Bloody auto updated itself and left me with no working app.

 

[DaveMatthews]

GIANT. Good bikes, fecking useless apps.
Latest update doest open. Tried two different phones.
Bloody auto updated itself and left me with no working app.

That happened to me as well.
I un-installed the app and re-installed it. Had to login again but it works now.

 

[Pottsy]

That happened to me as well.
I un-installed the app and re-installed it. Had to login again but it works now.

Dave
Thanks, worked for me too.
Now to see if it's any better than last version.
Can I save rides?

Ta
Pottsy

 

[Lee67]

Ah... I guess I’ll have to wait on Apple.

Ive got the app on iphone...

 

[Lee67]

Dave
Thanks, worked for me too.
Now to see if it's any better than last version.
Can I save rides?

Ta
Pottsy

Yes u can save rides

 

[DaveMatthews]

Dave
Thanks, worked for me too.
Now to see if it's any better than last version.
Can I save rides?

Ta
Pottsy

Yup. Just got back from a quick test ride.
Lee beat me to it, but it saves the ride no problem. If you are a Strava user you'll need to re-signup with that to share as well. Works no problem.
Also, and this is great, it connects to the bike much more quickly and without fiddling around.
Overall much more stable/reliable.
Now I want it to be able to keep the screen on.

 

[Pottsy]

Just in case its of interest to anyone. I'm using App on a 2018 bike, despite information on Playstore saying it's for 2019 bikes.

 

[DarkBlueSheep]

Now I want it to be able to keep the screen on.

There are 3rd party apps for Android (not sure about iOS) that allow you to force the screen to stay on. One for Android that I used was called Caffine.

 

[Janluke]

Just tried the app with my 2018 Dirt e +1. Once paired it freezes the display and non of the control buttons works. Battery in and out resets everything. I tried it twice before coming in and searching the forums. I'll chat to my dealer but I can live without it

 

[ULEWZ]

There are 3rd party apps for Android (not sure about iOS) that allow you to force the screen to stay on. One for Android that I used was called Caffine.

Mine is called Insomnia.

 

[Pottsy]

Just tried the app with my 2018 Dirt e +1. Once paired it freezes the display and non of the control buttons works. Battery in and out resets everything. I tried it twice before coming in and searching the forums. I'll chat to my dealer but I can live without it

My bike is 2018 Full E SX 1 with Levo display (i think thats what its called). It works OK for me.

 

[Janluke]

Just tried the app with my 2018 Dirt e +1. Once paired it freezes the display and non of the control buttons works. Battery in and out resets everything. I tried it twice before coming in and searching the forums. I'll chat to my dealer but I can live without it

My display packed up and was replaced under warranty. The app now works perfectly. I'm assuming the new display(or software) is a wee bit different as it now says "Goodbye" when I turn it off

 

[Pottsy]

My display packed up and was replaced under warranty. The app now works perfectly. I'm assuming the new display(or software) is a wee bit different as it now says "Goodbye" when I turn it off

Mine says Goodbye as well.
Very polite.
?

 

[Rawry]

Have just got a 2019 0sx pro lovely bike but the ride control app connects then goes off straight away i have tried 3 different i phones with this but no joy any suggestions?

 

[Pottsy]

Rawry
I'm on an android and it works ok.
Hopefully someone will come along and share their experiences on an iPhone.

Pottsy

 

[RobNevyn]

Android here also, use it 4 times a week without issue, initially sounds to iPhone specific.
Only thing I am not sure about is the accuracy of distance traveled between RideControl and other apps like Strava.

 

[Rawry]

Android here also, use it 4 times a week without issue, initially sounds to iPhone specific.
Only thing I am not sure about is the accuracy of distance traveled between RideControl and other apps like Strava.

So won't it sync with the i phone then

 

[RobNevyn]

So won't it sync with the i phone then

It should totally stay sync'd with an iPhone with your 2019 SX 0, based on what you mentioned trying it on 3 phones it appears to be either a connection issue with the Giant controller or perhaps an issue with that version of the iPhone app.

 

[Rawry]

It should totally stay sync'd with an iPhone with your 2019 SX 0, based on what you mentioned trying it on 3 phones it appears to be either a connection issue with the Giant controller or perhaps an issue with that version of the iPhone app.

Just tried it in the lbs and it worked on an e+2 but still not on mine

 

[JonesyD]

Hi,
I've got a 2018 Full-E+ 1 SX Pro and an android phone. Initially ride control shows as connected but wont show rides or tuning. LBS updated firmware, I reinstalled app and re-synched now get bike details and synch doctor shows no errors, but no tuning (greyed out.) Tried with the shops iPhone - same. Asked what hardware I would need to update reply was non of the 2019 hardware is interchangeable. All I really wanted to do was tune the modes down a bit so assistance was more progressive.....
Recently purchased a spare battery, charged OK, bike said it was OK - went to ride threw up the error that the battery pack not recognised and switched off! Old battery OK. So back to LBS who reset the battery (a very secret combination of button presses)
I am also appalled at the lack of presence from Giant on the forum, shame as I love my bike but the support stinks...….

 

[Pdoz]

Hi,
I've got a 2018 Full-E+ 1 SX Pro and an android phone. Initially ride control shows as connected but wont show rides or tuning. LBS updated firmware, I reinstalled app and re-synched now get bike details and synch doctor shows no errors, but no tuning (greyed out.) Tried with the shops iPhone - same. Asked what hardware I would need to update reply was non of the 2019 hardware is interchangeable. All I really wanted to do was tune the modes down a bit so assistance was more progressive.....
Recently purchased a spare battery, charged OK, bike said it was OK - went to ride threw up the error that the battery pack not recognised and switched off! Old battery OK. So back to LBS who reset the battery (a very secret combination of button presses)
I am also appalled at the lack of presence from Giant on the forum, shame as I love my bike but the support stinks...….

What I find particularly annoying is giant was advertising the app when I bought my full e in May 2018 ( Giant e bike app- any experience with it? ) , I bought the bike expect this functionality yet they're telling us it's only for 2019 models!

 

[Mat_Ron]

App keeps crashing on my Samsung Note 8 since an Android update a couple of weeks ago. Prior to that it worked fairly well.

 

[Pottsy]

I own a 2018 full e sx 1. The app works with me. Except saving the ride log is very hit and miss. In fact its 95% miss.

The Tuning bit works 100%.

 

[JonesyD]

I own a 2018 full e sx 1. The app works with me. Except saving the ride log is very hit and miss. In fact its 95% miss.

The Tuning bit works 100%.

What phone are you using?

 

[Pottsy]

What phone are you using?

Samsung s8

 

[Pottsy]

New version of Ride Control App up in Playstore. New navigation feature. Seems promising but early days.

Pottsy