Did you get this sorted out ? every time I ride the bike I forget to check this but I was looking into upgrading front shifter to a GX one and I came across one which said the e bike version only lets you shift one gear at a time.Anybody have trouble with the gear selection? I find I have to hold the gear selector over until the gear takes going up the cassette and then I can let go of it. Going down the cassette it also seems to take an age to settle. It’s always done it from new. I wonder if the tortuous route of the gear chain cable causes this ?
My Warped logic in the end instead of spending 40 on gear shifter spent ten time that and bought GX AXS upgrade kit which comes with a new shifter.