Bosch Smart System - brand new bike ERROR

[Mikerb]

When I plug the cable into the Kiosk and LED remote I don't get a click sound

er...Kiox
Did you line up the white marks on both male and female connections? The click comes from the detent in the connector and it not only confirms the cable has been fully connected, it also stops the connector easilly becoming disconnected. No click and it not connected!!

 

[Yoak]

My Rail 9.8 started throwing errors after 1 year. The LED 300 controller was dead, swapped it for another controller (and did all firmware upgrades) and went biking for one day. Last night controller was dead. Managed to get it back to life with a power bank plug into the usb-c port. Thought everything was ok again, but when I went for a ride this morning. Controller was turning on, but not the motor. 50100D error. Will take it to the dealer again today. I fear a new motor is the solution

 

[Yoak]

Update: After swapping out all cables and cross checking everything, I could confirm what I feared. Motor was dead. So now I´m waiting for a new motor on its way from Germany. Should be here in a couple of days.

 

[cyclebot]

Just some info:
I received error 142001 today when attempting to turn on my Canyon Pathline. It turned out the CAN bus cable running from my KIOX to the LED remote had gotten partially pulled out of the socket. I plugged it back in, and all is fine. I wish the Bosch error codes were a bit more descriptive because I was pulling the battery, checking the charging plug, etc. before I started checking cables.

 

[Mavica]

WOW!!!!WOW!!! WOW!!! "Bosch Smart System" is it so smart???

I Only have problems with this "Bosch Smart System" and Bosch TAKE SO LONG TO ANSWER ME....I still waiting for answers from Bosch 2 weeks now
I got a New R&M Nevo 4 with 750W Battery and Kiox500 look like every ting was OK until I realized sometimes it save my Rides sometimes NOTING is SAVE, a lot of times it not save the Today ride and tomorrow it save the ride from the day before and add it to today ride with the accumulating Km from yesterday and today,like I did 43 Km yesterday and today 34 so I will have 77 Km and the date is from yesterday...!!!! also If I starting ride from point A and return to point A again but if I stop anywhere it save ONLY from point A to where I was stop and it show me only the ride from point AS to where I stop point B but NEVER show me the completely ride from point A my house to my house again soon I stop this is it save only that even I return to my house... I missing my old Bosch NYON a lot
I look in my phone before the ride is CONNECTED I check the settings on my phone I change phone and still NOTHING change

 

[Mavica]

Bosch "Smart System" is ONLY VERY BAD system nothing smart at all

 

[Mavica]

WOW!!!!WOW!!! WOW!!! "Bosch Smart System" is it so smart???
I Only have problems with this "Bosch Smart System" and Bosch TAKE SO LONG TO ANSWER ME....I still waiting for answers from Bosch 2 weeks now
I got a New R&M Nevo 4 with 750W Battery and Kiox500 look like every ting was OK until I realized sometimes it save my Rides sometimes NOTING is SAVE, a lot of times it not save the Today ride and tomorrow it save the ride from the day before and add it to today ride with the accumulating Km from yesterday and today,like I did 43 Km yesterday and today 34 so I will have 77 Km and the date is from yesterday...!!!! also If I starting ride from point A and return to point A again but if I stop anywhere it save ONLY from point A to where I was stop and it show me only the ride from point AS to where I stop point B but NEVER show me the completely ride from point A my house to my house again soon I stop this is it save only that even I return to my house... I missing my old Bosch NYON a lot
I look in my phone before the ride is CONNECTED I check the settings on my phone I change phone and still NOTHING change
Look the images of my Kiox500 "Smart System" and my wife Nyon same ride