Bosch Error 542001?

[James_MTB]

Hi, has anyone come across this error on their bosch performance line cx?
Error 542001
Thanks

 

[Ledaig]

From the Bosch-ebike.com website:
542001 – Drive unit warning - transmission.
Gear ratio outside configuration.

Possible effects: Lack of support or limited support possible. Walk assistance function limited.

• Restart the system.
• If the problem persists, please contact your Bosch eBike dealer.

 

[Funkeydunk]

Have you changed a chainring or cassette, with different ratios?

 

[James_MTB]

Nope, on a brand new trek rail.

It's a software bug! Fixed in the next version

 

[slavio]

There's a new update this morning in the Flow app. I've updated the SW but the issue persists.. Anyone had any luck in rectyfing the issue with this newest update?

 

[James_MTB]

Nope. I believe the motor is being replaced under warranty.

 

[slavio]

@James_MTB - thanks! Pls let us know once you get yours back. Curious to know if they actually replace it for a new one or just re-flash it with the proper software.

 

[slavio]

A reply I just received from Bosch on the 542001 error I'm experiencing.. doesn't sound like a fix that's going to be implemented any time soon. Looks like contacting Bosch dealer for warranty repair is a must

 

[slavio]

After the latest update (DU: 3.19.0) the error has disappeared

 

[Akiwi]

A friend of mine has just bought a new Cube and gets this error. The shop said they needed to send the motor in. He hasn't done it yet.
I'll send him this trhead.