I like to think I give my LBS the chance to shine when it comes to diagnostic work on the electronic side of things, but when they put a set of new brake pads in without a call or permission saying the bike was too dangerous to test ride without out them (less than half worn and working perfectly)then that’s when I loose any trust I was trying to build up. I have on two occasions at different shops made the mechanic put the old pads back in and argued the fact I did not ask for the work to be done then I tend to be a tadge cynical