Amflow Customer Support team 's here！PLEASE feel free to leave your comment

[Amflow_Support]

An update from Amflow for my battery fastening issue.

They are supplying a new battery, I’ve asked the shop via email what sort of time scale, as they were closed by the time I received the good news I’m hoping they will give an indication of time tomorrow.

Well done mtbmonster and Amflow

Much appreciated

Thank you for your update! If you have any further questions or need additional assistance, please do not hesitate to reach out to us. We are here to help and support you in any way we can.

 

[Dandare]

A update from battery not charging bikes been tested and needs new battery hopefully won’t be long thanks mtb monster and Amflow

 

[Amflow_Support]

A update from battery not charging bikes been tested and needs new battery hopefully won’t be long thanks mtb monster and Amflow

Thank you for your update! If you have any suggestions for the service by the mtb monster, please feel free to let us know. Hope that the issue can be resolved soon

 

[iXi]

@Amflow_Support - I finished my last ride (1.12.24) with 44% battery reserve, since then the bike has been in a heated room in switched off condition (no SIM card, no theft detection active) Today, 12 days later, the battery indicator shows only 39%. Is such a heavy discharge when the bike is switched off normal?

Today I went for a ride. Had 71% left. Turned the bike off for 4hrs and then went for another ride and it was at 69%.

I was like wtf. Odd thing is I switched off the bike an hour ago and noticed my phone still had an active connection to the bike even though it was off. Should the bike still have an active Bluetooth connection to my phone even though it's switched off?

 

[Mad_Angler1]

Today I went for a ride. Had 71% left. Turned the bike off for 4hrs and then went for another ride and it was at 69%.

I was like wtf. Odd thing is I switched off the bike an hour ago and noticed my phone still had an active connection to the bike even though it was off. Should the bike still have an active Bluetooth connection to my phone even though it's switched off?

Sounds like it's not closing down the connection even on power off if it's in progress.

It may be a bug though. I would do some specific tests to confirm it's the case.

 

[iXi]

Sounds like it's not closing down the connection even on power off if it's in progress.

It may be a bug though. I would do some specific tests to confirm it's the case.

So it's been nearly 12hrs since my last ride. I just opened bluetooth and clicked on avinox and it connected? Bike isn't on charge it's just sitting in the garage.

 

[Amflow_Support]

Today I went for a ride. Had 71% left. Turned the bike off for 4hrs and then went for another ride and it was at 69%.

I was like wtf. Odd thing is I switched off the bike an hour ago and noticed my phone still had an active connection to the bike even though it was off. Should the bike still have an active Bluetooth connection to my phone even though it's switched off?

Hi, @iXi ! When the control display is off, the Bluetooth module remains active in low-power mode. This allows the bike to maintain a connection with your phone, enabling you to start the vehicle through the app if needed. The power consumption of the Bluetooth module in this state is minimal and should have a negligible impact on the overall battery level.