Amflow Customer Support team is here！PLEASE feel free to leave your comment

[Amflow_Support]

Quick question.

How many Chain links do I need for the SRAM Transmission? I read that the AXS Tool from SRAM might be wrong
Bike XL
36T Chainring
Setup Key A or B?

Thank you

Amflow PL standard equipment:
1. 120 links.
2. 34T Chainring. (Amflow PL is compatible with 32/34/36T chainrings and features a BCD104 mounting interface.)
3. position A

 

[Amflow_Support]

Bonjour je suis français, nous sommes 3 amis et nous adorons l’Amflow mais nous avons absolument besoin d’un prolongateur d’autonomie pour notre voyage

merci de votre intérêt pour Amflow, concernant le prolongateur de portée, restez à l'écoute des futures mises à jour.

 

[Amflow_Support]

Hello,

Can i ride without a phone in the pocket, once the bike has been activated for the first time ? (i don't own any smartphone. I'm using the family smartphone for 1st activation of the bike)
ie : Is wearing a smartphone mandatory while riding (on the amflow) ?

And another question :
- I'm trying to launch the Avinox app, for the 1st time.
BUT the app deny any format of the phone number (in France - number 0x xx xx xx xx).
I tried :
- +33 + phone number (with and without the '0' - without space)
- +033 + phone number (with and without the '0' - without space)
- +0033 + phone number (with and without the '0' - without space)
None worked !

Thank you.

1. Amflow PL can be ridden without a phone after activate the bike.
2. We recommend that you use an email address to register an Avinox account.

 

[TonTonUB]

1. Amflow PL can be ridden without a phone after activate the bike.
2. We recommend that you use an email address to register an Avinox account.

thank you for the reply !

 

[Scott M]

Hi Amflow team,

I have just ordered my Amflow - base model - what exactly does the sim card enable? And I'm guessing that a phone plan is required to maintain it?

Cheers,
Scott

 

[Rockhopper70]

Is it possible to install an angle headset? Does anyone know the headset dimensions?

https://cdn.shopify.com/s/files/1/0821/8073/5321/files/GUIDE_2024.pdf?v=1712927888

this might assist.

 

[Amflow_Support]

Hi Amflow team,

I have just ordered my Amflow - base model - what exactly does the sim card enable? And I'm guessing that a phone plan is required to maintain it?

Cheers,
Scott

Hi Scott,
1.With a SIM card installed, you can activate the bike networking service and riding data backup and synchronization by selecting "Data to Cloud" in the Avinox App.

2.the control display of Amflow PL Carbon can be directly used with a Nano SIM card from a smartphone.（Don't use IoT cards,traffic cards, and directional cards）

 

[Scott M]

Hi Scott,
1.With a SIM card installed, you can activate the bike networking service and riding data backup and synchronization by selecting "Data to Cloud" in the Avinox App.
View attachment 157543
2.the control display of Amflow PL Carbon can be directly used with a Nano SIM card from a smartphone.（Don't use IoT cards,traffic cards, and directional cards）

Thanks for the speedy response
Can I still access the security features with using a sim card?

Cheers,
Scott

 

[jam56]

Hello! What models of smart watches with a heart rate monitor can be connected to amflow?

 

[Amflow_Support]

Thanks for the speedy response
Can I still access the security features with using a sim card?

Cheers,
Scott

Your welcome
Regarding the security features, may I know if you refer to bike protection? If so, please rest assured that using a SIM card will not affect the associated theft protection features. Once the SIM card is installed, you can activate the theft detection function, along with the following bike networking service features:

1. Use the 4G network to connect with the Avinox App, allowing you to remotely check the bike's status and adjust device settings 2. Remotely track the bike's real-time location; 3. Monitor the movement path if the bike is stolen.

 

[Amflow_Support]

Hello! What models of smart watches with a heart rate monitor can be connected to amflow?

Hello! Thank you for your inquiry.

We're regret to inform you that, currently, Amflow may not have compatible smart watch models. Some watches may affect the Bluetooth connectivity with the bike or the controllers.
However, we will definitely pass along your request to our team for future consideration.
Thank you for your understanding

 

[Scott M]

Your welcome
Regarding the security features, may I know if you refer to bike protection? If so, please rest assured that using a SIM card will not affect the associated theft protection features. Once the SIM card is installed, you can activate the theft detection function, along with the following bike networking service features:

1. Use the 4G network to connect with the Avinox App, allowing you to remotely check the bike's status and adjust device settings 2. Remotely track the bike's real-time location; 3. Monitor the movement path if the bike is stolen.

Afternoon Amflow team,
I was specifically referring to the bike alarm feature. If I don't use a sim card the bike can still be ridden as per normal?

Cheers,
Scott

 

[Amflow_Support]

Afternoon Amflow team,
I was specifically referring to the bike alarm feature. If I don't use a sim card the bike can still be ridden as per normal?

Cheers,
Scott

Thank you for your explanation! Without a SIM card, you can still ride your bike as normal. The alarm feature will activate if it detects that the bike is stolen, causing the alarm to ring. However, with a SIM card, you can remotely monitor the bike through the app.