Ah, another software update now available from the App.

[Softsand]

Software - 2019123100000
Does enable the “hold bottom button down to enable Auto mode” setting. My Trance had it before but now enabled on my partners Liv Intrigue.

 

[Trancer]

Software - 2019123100000
Does enable the “hold bottom button down to enable Auto mode” setting. My Trance had it before but now enabled on my partners Liv Intrigue.

Hi. Just tried this but I get "There is no update for the bike". So, I'm still on 20190802000. :-(

 

[Evolution Stu]

This latest App update says either button will activate it.
not true?

 

[Trancer]

I have no app update either (Android). Presumably this is only available for i-phone at the moment.

 

[Softsand]

Yes, I can confirm that holding either up or down now works to activate auto.

I had that behaviour in a recent software update but this latest one has another change I have just noticed - if auto was selected when you turned power off, it stays in that mode when you power up again which is a good thing.

 

[PaulK]

l just checked on mine and there isn't one for my '20 Trance, nor on the dealer software. ls it an iphone you are using?

 

[Softsand]

l just checked on mine and there isn't one for my '20 Trance, nor on the dealer software. ls it an iphone you are using?

We have 2020’s too. Yes, done on a iPhone.

 

[goramaribora]

This latest App update says either button will activate it.
not true?

View attachment 27969

And Garmin now works wit Onecontrol Ant+

 

[Bilko]

Great update not, used to be able to connect to my Dirt E but not now

 

[Tony.OK]

Great update not, used to be able to connect to my Dirt E but not now

Had same prob with my e+1, seems my samsung s10e is not Ride control friendly, put app on my old Nexus tablet and worked straight away.....I don't think Giant are keeping up with ph software.

 

[Kiwi Giant]

Before you update to RideControl App version 1.4.3 see this thread:

More on Software versions as reported by the Giant App - EMTB Forums

 

[Bilko]

Anyone know if it’s possible to get the older version of the Ride control iOS app? I’ve tried 2 different IPhones and both connect with my 2019 Trance E but not with my 2018 Dirt E. This sucks as now I can not check my battery condition on my 2018 bike . Personally I think Giant have cocked up here.

 

[Kiwi Giant]

Anyone know if it’s possible to get the older version of the Ride control iOS app? I’ve tried 2 different IPhones and both connect with my 2019 Trance E but not with my 2018 Dirt E. This sucks as now I can not check my battery condition on my 2018 bike . Personally I think Giant have cocked up here.

I have seen others who have had connection issues with the RideControl iOS app use a Android phone to connect, borrow one or if you have an old Android based phone install the Giant RideControl App from the Google Play Store and try again. After that, from what I have seen you'll be able to use your iPhone.