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Definitely. He did say he's gonna be working more closely with the unit in the future. I just want my bike back ?

Yeah that sounds great to hear. I've been passed around without a straight answer from the place I purchased it from.

I've already contacted this company really helpful but says the Shimano are a tricky system due to no spare parts.

Hi I've had a problem with my shimano e8000 motor with the e010 code. Its come to the conclusion it's finished and needs replacing. The bike is out of warranty and I would like to purchase a new motor and replace myself but people keep saying I can't cos it will need configuration or something...

I contacted them through email i got a response right away with some advise to try. Very helpful from 1st impressions. They say the e8000 is a tricky motor and are waiting to receive one to work on so they can find the issues in the future as the error code e010 is generic.

Thanks i will contact them and see what they say.

Hi all. I have a orange alpine 6e with the Shimano steps e8000 motor. Its coming up to 3 years old which means its out if warranty. I was on a ride bike was fine stopped for a snack and boom e010 fault appeared on the screen. I was like wtf. Turned off and on still the same. Got the bike home...