Got a set of these to protect my brakes from lube vapour:
https://muc-off.com/products/disc-brake-covers-bolt
So in the never-ending battle between dirt/rust v. pivots/bearings, what is not to like about regularly splooging said pivots/bearings with this stuff...
On a technical note; on consideration I feel being in Turbo on a Bosch Motor made the incident a whole lot worse. could not get off the pedal so the power stayed on, then the overrun.... It was a very lively dismount and I will be a bit more cagey about use of TURBO for techy climbs in future . . .
Nowadays with cycles You'd have to deal with the 3rd party UK distributor to get to the manufacturer, it's a fog designed to decouple responsibility #corporateworld :(
yep full power bike for bad knees. I speak from experience. My knees massively repaired rehabiltated by full power assist. Some physiotherapists now recommending ebikes!
Walk mode is a huuuuuuge batterty saver compared to riding on soft/boggy ground because the real energy drainer is the rolling resistance. Done a fair bit of long loop Welsh mountain riding and I routinely dismount and push on hard-pedal boggy stuff because it's just not worth the joyless joules...
While your beef is with Haibike, the only place you can apply pressure is the retailer. You won't get anywhere with Habike, the retailer won't get anywhere with Haibike. The only give you're gonna get is with the shop. I don't envy the shops ATM...